Senior Credit Executive - Accountant
ARAMEX
Total years of experience :11 years, 3 Months
*Accountable for achieving assigned team ACP and Monthly Collection Targets.
* Generate and send (fax / email) statements of accounts to all customers before the 15th of each month.
* Generate monthly aging reports and create collection plan / calling list for the month.
* Review AR aging and follow credit control procedures to ensure customer compliance to Aramex credit terms and limits.
* Communicate professionally and effectively with customers via phone, email or personal visits for collection follow up and account reconciliations.
* Carry out specific projects and weekly / monthly reporting activities according to specified deadlines.
* Maintain accuracy and time frame on receipt issuance and receipt entry on ACCPAC.
* Generate weekly unapplied cash report to clear all receipts entered on account.
* Support VIP customer special requirements for invoices and invoice delivery by credit team.
* Monitor, act and inform higher management on non-payments, delayed payments and other irregularities of the credit customers.
* Investigate root causes for undelivered invoices and take corrective action for avoidance of bad debts.
* Maintain current and accurate customer information on customer data base.
* Gather information on customers’ special requirements / changes on billing and payment processes to set up internal procedures.
* Prepare weekly / monthly reports on delinquent accounts, problematic accounts and none moving accounts for CMT & management review and action.
* Run quarterly AR aging report for clean-up action.
* Maintain and assign E-invoice for all client products.
• prepares the Diplomatic pouches and mails.
• Carries out all activities linked to the pouch preparation (follow up with Air Operation, coordination with sub sites, etc).
• Distributes incoming mail from Geneva and other sites..
• Performs general office tasks (photocopying, stock management, filing, etc).
• Translates simple documents from Arabic to English and vice versa.
• Copies and binds documents upon request and delivers them on time (according to the request).
• Ensures availability of enough stationary stock (binding material, paper, toner, etc) and order in time before running out of stock.
• Replaces Secretary when absent in specific tasks.
• Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
• Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
• Tests customer and account system changes and upgrades by inputting new data; reviewing output.
• Maintains customer confidence and protects operations by keeping information confidential.
• Reports any kind of problems to the supervisor.
• Contributes to team effort by accomplishing related results as needed.
• Maintains operations by following policies and procedures; reporting needed changes.
• Provide technical support to the working staff .
• configure windows workstations operating systems, win 2000, win nt, win XP and Provide support for Microsoft office .
• Provide support to the office equipment, computer installations and the maintenance of other related equipment .
• Provide trouble shooting and support to all users connection to the LAN system .
• Provide customer service to users through the operation of the user Support system .