IT Infrastructure Superintendent
International Ports Services
Total years of experience :27 years, 5 Months
• Evaluating new products and technologies to the company which meet the business requirements.
• Manage the following technologies ( HP data protector, Symantec Net Backup, Hyper-V, A10 Load balancer, Right FAX, SMS System and Manage Engine ( OP Manager, Ad audit and Service Desk ).
• Participated in the following projects Unified communication, Disaster recovery, Monitoring system, EMC Storage upgrade
• Guarantee infrastructure availability based on agreed system up time with the business
• Plan and control IT resources to support IT projects
• Ensure infrastructure projects are delivered on time.
• Lead the Infrastructure team which contains of 3 engineers and 5 Technicians.
• Redesign the WAN link and Voice Link.
• Work as Network and System engineer to resolve operation problems.
• Redefined the roles for the network team members and assign the tasks according to the experience, knowledge and motivation to the work.
• Redefined the way of communication between the team and improve the concept of the team work.
• Participating in project implementation.
- Check all existed network infrastructure (routing and switching, unified communication, Bluecoat, Bluecoat Reporter, Monitoring tool, and security)
• Participate in the Core switch upgrade project
• Working as networking engineer (Routing switching and Security Engineer )
- Handling the following products and technologies
1. Device expert, OP Manager, Firewall
Routing and switching “Layer 2 and 3”
Voice products “Unified communication manager, Unit”
2. Security using ASA, Palo Alto Firewall and VPN
3. Internet “Blue coat proxy and Zscaler Cloud Proxy”
4. Symantec End Point Protection Antivirus
5. SMS System
6. Right FAX
1- Computer Maintenance and Assembly of PCs.
2- Troubleshooting of (PC's and Networks).
3- Computer Network, Internet, Hardware and Installation of PCs.
4- Troubleshooting of IBM POS.
5- Troubleshooting of Zebra Scale.
6- Configuring CISCO Router.
7- Troubleshooting of Modem configuration.
8-Installing and configuring Active Directory server 2003
9- Installing and configuring DHCP server 2003
10- Installing and configuring Exchange server 2003
11- Installing and Monitoring Lotus Notes Server (Domino 5.5) Server
1- Computer Maintenance and Assembly of PCs.
2- Troubleshooting of (PC's and Networks).
3- Computer Network, Internet, Hardware and Installation of PCs.
4- Troubleshooting of UPS's.
5- Troubleshooting of FAX Machine.
6-Installing and configuring Active Directory server 2000
7- Installing and configuring DHCP server2000
1- Computer Maintenance and Assembly of PCs.
2- Troubleshooting of (PC's and Networks).
3- Computer Network, Internet, Hardware and Installation of PCs.
4- Troubleshooting of Fax Machine and configuration.
5-Installing and configuring Novell 3.12 Server
1- Computer Maintenance and Assembly of PCs.
2- Troubleshooting of (PC's and Networks).
3- Computer Network, Internet, Hardware and Installation of PCs.
4- Troubleshooting of UPS's.
5-Installing and configuring NT 4.0 server
exam 70-270:- installing , configuring & administering windows xp professional & exam 70-290:- managing and maintaining windows server 2003 environment
Bachelor of Science ( Honors ) in Engineering Technology Specialized electronics ( Telecommunication and Control)