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Yasser Dali, Area Manager

Yasser Dali

Area Manager·namq Cafe

Saudi Arabia

Bachelor's degree, Business management

Work experience

Total years of experience: 14 years, 10 months

Area Manager

September 2024 - Present

namq Cafe

Jeddah, Saudi Arabia

September 2024 - Present

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Stores Manager

November 2021 - August 2024

Costa Coffee - Saudi Arabia

Jeddah, Saudi Arabia

November 2021 - August 2024

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Store Manager

July 2017 - July 2022

Dali Tel

Jeddah, Saudi Arabia

July 2017 - July 2022

managing the store by recruiting, training, supervising and appraising staff, managing budgets, maintaining statistical and financial records, dealing with customer queries and complaints, overseeing pricing and stock control, maximising profitability and meeting sales targets.

Company industry:
Telecommunications
Job role:
Management

Stores Manager

November 2020 - November 2021

AJEX

Jeddah, Saudi Arabia

November 2020 - November 2021

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Management

Restaurant Manager

December 2019 - November 2020

bagatelle

Jeddah, Saudi Arabia

December 2019 - November 2020

Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Supply Associate

January 2017 - July 2017

Careem

Saudi Arabia

January 2017 - July 2017

Assist the local Operations teams in doing just that. I am responsible for making bold decisions and working in an agile way in order to deliver a first class service working in a multi-skilled position across 3 different areas of the Training, Captain Support Peak Management. This role involves working on a shift basis that will include some weekend work

Company industry:
Automotive Dealership & Distributor
Job role:
Management

customer service officer

April 2016 - December 2016

Saudi German Hospital

Jeddah, Saudi Arabia

April 2016 - December 2016

taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.

Company industry:
Medical Hospital
Job role:
Customer Service and Call Center

(GRO) government relation officer

March 2015 - June 2015

ACWAPower Sasakura

Jeddah, Saudi Arabia

March 2015 - June 2015

Finalising all government relations

Company industry:
Heavy Industry & Metallurgy
Job role:
Support Services

HR Coordinator

December 2014 - February 2015

Masafi

Jeddah, Saudi Arabia

December 2014 - February 2015

Currently working at Masafi Co. as a Human Resource Coordinator and responsible for employees relations, employing and interviewing new candidates. Also providing any sort of help to HR manager and working either solo or as part of a team

Company industry:
Sales Outsourcing
Job role:
Management

Administrative Officer

April 2008 - October 2010

SETE

Jeddah, Saudi Arabia

April 2008 - October 2010

Administrative Officer/Personal Assistant

During my employment I was working in two departments: Human Recourses (first 6 months) and Transportation. My main duties included providing day-to-day administrative support to the management, coordinating and supervising team during manager’s absence. I was also responsible for scheduling meeting and making appointments, recording all finished tasks in a computer, answering phone calls and information notation.

Company industry:
Facilities & Property Management
Job role:
Support Services

Assistant Manager

June 2006 - November 2007

Waleed Mohammed

Jeddah, Saudi Arabia

June 2006 - November 2007

Serves customers by training staff; purchasing and displaying products, Promotes sales by demonstrating merchandise and products to customers, Helps customers by providing information, answering questions, obtaining merchandise requested, completing payment transactions and preparing merchandise for delivery.

Company industry:
Telecommunications
Job role:
Management

Education

Sarina Russo

November 2012

November 2012

Bachelor's degree, Business management

Australia

GPA (percentage): 100%

GPA (percentage): 100%

Including computer Microsoft office apps, customer service and health, safety procedures.

Skills

Computer Service
Expert
Computer Service
Expert
Customer Service
Expert
Customer Service
Expert
Project Management
Expert
Project Management
Expert
HR Management
Expert
HR Management
Expert
Health and Safety
Expert
Health and Safety
Expert
Computer skills
Expert
Computer skills
Expert
Driving skills
Expert
Driving skills
Expert
Team work
Expert
Team work
Expert
Problem solving
Expert
Problem solving
Expert
English
Expert
English
Expert
Customer service
Expert
Customer service
Expert
Computer Service
Expert
Computer Service
Expert
Customer Service
Expert
Customer Service
Expert
Project Management
Expert
Project Management
Expert
HR Management
Expert
HR Management
Expert
Health and Safety
Expert
Health and Safety
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Effective Project Management
Jun 2013
Human Recourse Management
Jun 2013

Hobbies

  • diving
  • swimming