ياسر خان

Supervised daily store operations including cashier counter, sales, and stock management to ensure smooth and efficient workflow. Monitored inventory levels and coordinated with vendors to maintain optimal stock and reduce shortages. Trained and mentored new staff on POS billing systems, customer service standards, and store SOPs. Conducted daily cash reconciliation and prepared accurate shift-end reports for management review. Implemented merchandising standards that improved store presentation and audit scores. Handled customer escalations and resolved complaints to maintain high satisfaction levels.

• Supervised store staff across cashier, sales, and stocking departments, ensuring smooth daily
operations.
• Monitored stock levels and coordinated with vendors to maintain optimal inventory and reduce
stockouts.
• Trained and mentored new joiners on POS systems, customer service standards, and store
SOPs.
• Conducted daily cash reconciliation and prepared shift-end reports for store management.
• Implemented merchandising standards that contributed to a noticeable improvement in store
presentation audits.
• Handled customer escalations and resolved complaints to maintain high satisfaction levels.
• Processed customer transactions accurately and efficiently using POS billing systems.
• Assisted in stock replenishment, pricing checks, and shelf arrangement.
• Delivered consistent customer service, contributing to repeat footfall and positive feedback.