ياسمين على, Editorial Assistant

ياسمين على

Editorial Assistant

Hindawi Publishing Corporation

البلد
مصر - القاهرة
التعليم
بكالوريوس,
الخبرات
3 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 11 أشهر

Editorial Assistant في Hindawi Publishing Corporation
  • مصر - القاهرة
  • سبتمبر 2010 إلى يناير 2011

Review the scientific papers that the company received.
Contact researches’ authors and reviewers through emails.
Follow up with authors and reviewers until the paper is ready to be published.
Handle any problems.
Communicate with supervisor and team work and other divisions in a professional way through emails.

Training coordinator في egabi Solutions
  • مصر - القاهرة
  • فبراير 2010 إلى يونيو 2010

Responsible for inside Egypt training courses:
Manage the attendance of trainees.
Handle the catering of every course.
Do the administrative work (filing documents, writing letters and memos, scanning, send faxes)
Responsible for outside Egypt courses:
Manage any course outside Egypt.
Issue visa for instructors.
Book a room in a reputable hotel for instructor accommodation through emails and international calls.
Reserve airline ticket through Egypt air or any airline according to the destination.

Telemarketing في Wazayef Masr Company
  • مصر - القاهرة
  • يونيو 2008 إلى يناير 2010

Selling the company services which are specialized in employment solutions (Employment Fairs - Jobs Advertisements - Events - Training Courses).
Organize customers’ database and follow up.
Organize the employment fairs and events.
Answer any inquiries or questions by candidates.
Screenings, Filtering CVs and arrange interviews.
Conduct initial interviews through phone.

Telemarketing في Raya Contact Center
  • مصر - القاهرة
  • يونيو 2007 إلى مايو 2008

Explain to customers new services from Vodafone Company.
Handle angry customers and complaints for ultimate customer satisfaction.
Entering Customers’ data on the system.
Give training to new employees.

Receptionist في Data Management Systems
  • مصر - القاهرة
  • يناير 2007 إلى مايو 2007

Answer and direct incoming calls to appropriate individuals.
Greet and direct visitors to correct destination.
Type confidential documents.
Responsible of the attendance sheet and working hours of every employee.
Handle the employees’ vacations file.
Calculating the working hours of every employee and prepare the attendance excel sheet every month.
Assist the human resources team in arranging interviews.

الخلفية التعليمية

بكالوريوس,
  • في Faculty of Arts - Ain Shams University
  • يونيو 2006

Specialties & Skills

Administration
Attendance
Catering
Marketing
Microsoft Office (2003)(2007)

اللغات

الانجليزية
متمرّس
الفرنسية
متوسط