YASMIN PILLAY

• Overlooking a panel of 22 accredited Financial Advisors
• Training and assisting with product development.
• Enhancing growth to the business of the brokerage
• Comparisons for competitors
• Monthly targets
• Building and developing relationships within different businesses
• Marketing life, health, and investment product
• Events planning and co- ordination for 200 + clients
• Brand marketing for lead generation

• Selling Discoverys Insure product
• Outsourcing new leads, by cold calling
• Signing on new business and servicing existing business
• Face to face interactions with clients
• Target and sales driven
• Building of a new commercial book
• Processing of new claims

Overlooking KZN private hospitals ( Netcare and Life healthcare)
• Visiting 30-40 new patients everyday across KZN
• Assisting and resolving claims, admissions, hospitals stays
• Educating members on the latest products
• Digitally upskilling members so that they save on airtime
• Authorizing homecare. Rehab, discharge etc.
• Attending hospital board meetings once a month
• Phenomenal relationships with doctors, executives, and hospital staff
• An ambassador for Discovery, (dealt with celebrities and execs and parliament members)
• Dealt with the only Paed haematology hospital in KZN,
• Worked and counselled Cancer patients from the start of their journey
• Worked for a year with Covid members and assisted with counselling and Oximeter.
• Daily stats and data to be shared on a live spreadsheet.
• Worked with all labs in the country with daily stats
• Volunteered and managed 30 staff at the NICD (1 st call centre in the country for 1 month)

• Investigating brokers replacement forms
• Clawback of commission if policy lapses
• Direct communication with brokers and franchises
• +- 200 processes a day
• Preparation of internal and external audits
• Daily interactions with external companies
◦ Calling on a panel of 20different brokers, all writing different products
◦ Training and educating them on all the latest products
◦ Processing of all new business and servicing existing business
◦ Key account management of all clients
◦ Identifying clients pressure and pain points, creating an innovative approach with the abilities of our
products
◦ Enhancing growth and development strategies for their brokerages
◦ Preparation of marketing plans, Executives summaries, and monthly targets and sales reports Reason

• Personal assistant to Business consultant
• Liaising with brokers and their assistance
• Processing of new business
• Working on paradigm and Citrix
• Liaising with head office with all new business and processing of applications

• Liaising with 9 different underwriters obtaining new quotes
• Sales
• New business processing
• Claims
• Servicing of existing clients

• Setting up of business structure, planning and execution of business systems and processes
• training -+ 30 staff members country wide to work in a 24hr call centre
• Regular travelling to different regions overlooking all the offices
• Planning and recruitment in line with business growth and development targets
• Stimulating and educating training for staff to execute responsibilities
• Business development, marketing, innovatively expanding into new business areas ahead of
competitors and undertaking strategic partnership decisions
• Office and business administration (corporate governance, financial reports managements)
◦
Attending CCMA cases,
• Government tender at Chris Hani Baragwanath Hospital contract)
• Liaising with Private hospital management daily
• Monthly meeting with executives from Netcare and Life healthcare
• Payroll for managed for +- 1000 nurses weekly