Customer Service Officer
Water Life
Total des années d'expérience :3 years, 1 Mois
- Increase average customer order size for new customer by understanding their needs & recommending the right products.
-Handling customer complaints & inquires in professional way to ensure customer satisfaction.
-Performed daily customer service related tasks like data entry & order processing through effective sales techniques.
-maintained positive & long-term relations with customers via excellent communication & follow up skills.
-Co-ordinate with other department to finalize customer service objectives.
-Active & enthusiastic attitude with customer
-maintained acknowledge base of involving product offers & improved customer retention. Social media specialist
-Editand post more than one piece of content, whether it's videos, photos, or text, to encourage followers to take each action.
-Solvevarious customer problems online so that customers can get rid of many of the problems they face.
-Stimulatingan active dialogue with customers on an ongoing basis, thus increasing the number of followers.