ياسمين القنيبي

to Project Leader: Proactively schedule and facilitate meetings on a daily basis to
ensure effective prioritisation and a manageable programme of meetings, to include the preparation
and circulation of agendas and minute taking as and when required by the Project Head Leader.
Support the Project Head Leader and the Project Managers Team to ensure effective preparations and
management of their workload in relation to Qatar National Tourism Council (the client), Qatar
Foundation (main partner), Qatar Airways (partner), Vodafone (partner). Ensure that correspondence
and enquiries or problems are dealt with in an appropriate manner and that strict confidentially is
maintained at all times, including the management of confidential papers and files. Manage key
documents, minutes and action plans ensuring follow up of all previous meetings actions so that
subsequent meetings are able to run with all the required information available. Supporting and
responsible of participants registration form, contracts, payment and provide the necessary
documentation, translation, e-mail notifications. Carry out all other general administrative duties
including word processing/typing, expense processing, filing, photocopying etc. collaborate with
clients and participants before and during the main activation of the festival (focal point contact).
Provided full study summary of vendors to QNTC.

Primary responsibilities were to set-up and maintain the
executive office and provide administrative support to the GM, Human Recourses, Food and Beverage,
Engineering and Housekeeping. Managed calendar and scheduling of General Manager
Appointments, travel arrangements and accommodation. Contributed to team effort by accomplishing
assigned work as requested and on schedule. Drafted and/or prepared memorandums and business
correspondence for the General Manager. Responsible for attending meetings, recording notes,
preparing. Maintained filing of all executive office documents to ensure easy reference, handling all
correspondence on behave of the General Manager. Conserve executive time by reading researching
and routing correspondence and email drafting letters and documents collecting and analyzing
information.Assisted the HR department in recruiting for potential candidates as needed.Translation
hotel collateral into Arabic language and all other department. Champion of preview pro and respond
on behave of GM

responsible for scheduling and management of the General
Managers calendar, travel arrangements and accommodation. Prioritized incoming calls and assisted
callers as needed. Drafted and/or prepared memorandums, action plans and business correspondence
for the General Manager; ensuring accuracy of all documents and material. Responsible for attending
meetings, recording notes, preparing daily monthly and yearly reports. Maintained filing of all
executive office documents to ensure easy reference, handling all correspondence on behave of the General Manager.

Responsible for attending the daily meeting and
recording notes. Manage the department head calendar, accommodation & travel arrangements,
dealing with incoming emails & fax, update department managers on a daily basis of all relevant
information on operational matters. Created a new filing system for Food & Beverage documents that
helped the department head manage his services better. Assisted with compilation of new menus and
promotional presentations, both internally and externally. Responsible for all F&B offers to ensure that
they are kept in line with market & competitor trends. Assisted the banqueting office to maximize
revenue, provide accurate production of statistics, analysis & written reports (food safety plan).

Responsible for customer
satisfaction of the company services (quality and health & safety). Oversaw customer service in general
and the customer service policy. Daily audit reports for the operations manager, and following up the
corrective action cross UAE. Responsible for the daily health and safety audit & quality for each project
across the UAE.
Follow up the training reports & certificate with project supervisors & training center trainers. On the
spot training for new employees. Supported sister company in Oman office providing prompt and
professional replies to all client feedback. Monitored & carried out analysis of customer feedback,
handling face-to-face enquiries from clients.

Provided administrative support to the Food
&Beverage Department. and other departments in translation & creating flyers. Assist the Food &
Beverage Manager in setting & maintaining consistent standards in all menus, training manuals &
internal memorandums. Arranged appointments for Food & Beverage Manager with entering the daily/
monthly revenue figures balance, analysis of the monthly revenue. Responsible for attending
meetings and taking notes, (daily, HACCP, Clifton, P&L meetings). Promoted offers, coordinated
between Food & Beverage department with other departments. Updated the CID System, promoting
the hotel facilities in social media, translating, cross training.

Controlling stock of 20000 JOD and consumption of
Food & Beverage stationery, kept track of minimum and maximum stock for the general store.
Arranged appointments for the Food & Beverage Manager. Recorded Food & Beverage briefing
minutes and other meetings. Distributed & circulated memos, letters and other written
communications to appropriate personnel. Entered the daily figures statistics (data entry for each
outlet on IBP, I Opener, Summary Revenue (daily, monthly & yearly) and other projects. Handled on a
daily basis administrative work of the department including: filing, emails, data entry, offers, receiving,
guests survey summary, recheck new menus, contract summary, following up on a daily basis on the
outlets requirements. Coordinated between Food & Beverage Department with other Departments for
the analysis the monthly P&L and guest surveys, tracking figures, supervise promotional materials

Responsible for
purchasing, orders for KBR Company. Followed up with Parts Department on purchase & ordering to
ensure accuracy. Solving any delay on orders, following up on lease vehicles and filing. Prepared
reference and general letters for Fleet department. Screened telephone calls, handled enquiries and
requests, meeting and greeting visitors at all levels of seniority. Organized & maintained diaries,
handled incoming email, faxes and post, often corresponding on behalf of the manager. Responsible
for taking meeting notes, carrying out background research and presenting findings. Liaising with
clients, suppliers and other staff members. Worked as the manager, making decisions & delegating
work to others in the manager’s absence. Devised & maintained office systems, including data
management, filing, arranging travel, accommodation & traveling for the General Manager.

Created new menus, reservation & confirmation letters,
updated daily specials & entertainment posters. Responsible for making new promotions
documentation for F&B and recreation department. Created Banqueting posters, ordered equipment,
Responsible for the tracking invoice system, banqueting events tracking system and recording F&B
briefing minutes.