Cloud Services Supervisor
Rawabi Holding Company
مجموع سنوات الخبرة :13 years, 9 أشهر
Accomplishments As Cloud Service Supervisor:
• Managing day to day activity of the cloud environment, supporting development teams with their requirements
• Assisting in IT infrastructure set-up and management in multiple location environment; managing Cloud project implementations
• Providing technical resource consulting with prospective clients to determine needs, conduct on-site technical assessments, designing effective solutions and resolving business-critical issues on Cloud solutions
Accomplishments As Office 365 Administrator:
• Identified, conceptualized and documented appropriate technical solution approaches for Office 365 services using PowerShell, Hybrid Infrastructure, Azure AD USER MANAGEMENT
• Extensive background reflects a dynamic and highly-dedicated professional, effective in migrating large volumes of data into the cloud platform
• Utilized proficiency in developing solutions for issues with user access to cloud services by coordinating with Networking, Security, and Data Center Operation Teams to facilitate effective issue resolution
• Actively involved in designing and implementing policies around the proper use of Office 365 services
• Consulting end-users in determining various Office 365 services improvement needs based on system functional requirements
Accomplishments As Azure and On promise Administrator:
• Addressed queries regarding the remote login to Virtual Machines to troubleshoot, monitor and deploy applications
• Creating VPN connection between Azure and Main Office and other branches
• Integrated multiple technologies on a existing servers and configured hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
• Ensured systematic engagement between end-users and the remote support deployment engineers performing these all software and hardware upgrades to the server infrastructure through proper planning and scheduling
• Performed daily system monitoring by verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
• Performed daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is sent off site as necessary
• Created, modified, and deleted domain user accounts per request
• Participated in periodic performance reporting to support capacity planning and regular security monitoring to identify any possible intrusions
• Ensuring performance tuning, backup and recovery, hardware upgrades, space management, resource optimization, user management to the clients
• Planning, testing, tuning, and setup of Microsoft Exchange architecture and common email applications and devices; maintained data center environmental and monitoring equipment
• Delivered network maintenance support and responded to system administration tasks during off-hour software deployments within established Service Level Agreements (SLAs)
• Ensured Mailing System Licensing is appropriately managed and anticipated; assessed the impact of email system changes prior to their implementation, minimizing downtime
• Maintained user security account for Window 10, 8 including desktop configuration, network access issues and printer connectivity
• Implementation of Installations/Configurations/Transitions/Migrations of windows 10 and 8.1 applications, LAN/WAN installation and arrangement for Network PCs performing connectivity, system setup, daily backup, network virus inoculation, hardware and software troubleshooting.
Accomplishments:
• Supported software and assisted in network printer system maintenance
PREVIOUS ASSIGNMENTS
Operator Systems Administration July 2006 - September 2009
SBM Co.
Communication Technician July 2005 - May 2006
Alqahtini-Fisk Co.
Transmission Technician September 2003 - March 2005
Natel Co. & Delta Co.
Bachelor’s Degree in English Language King Faisal University, 2015
Associate degree in Electronics Engineering & Instrumentation Hail Community College (HCC) from KFUPM,1998