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ياسر السيد محمد محمد الفداوي, IT Specialist

ياسر السيد محمد محمد الفداوي

IT Specialist·Shifa Group Hospital

مصر

بكالوريوس, هندسة الاتصالات والالكترونيات

الخبرة العملية

مجموع سنوات الخبرة: 4 سنوات, 11 أشهر

IT Specialist

يوليو 2025 - حتى الآن

Shifa Group Hospital

القاهرة، مصر

وجدت هذه الوظيفة عبر بيت.كوم

يوليو 2025 - حتى الآن

Continuing in same role after Swiss Hospital was acquired by Shifa Group in 2025.
Providing technical support and ensuring smooth IT operations aligned with group standards.

Key Contributions:

Supported HIS, SAP to PrimeCare migration, including testing and user assistance during transition.

Handled day-to-day IT operations: users, PCs, printers, telephony, and hospital applications.

Assisted in passive infrastructure rebuild (new racks, cabling, and network expansions).

Monitored and maintained firewall, backups, and servers to ensure system availability.

Collaborated with IT Manager, vendors, and contractors during post-acquisition restructuring.

Delivered technical support for 500+ users, ensuring network stability and security compliance

مجال الشركة:
خدمات الرعاية الصحية الأخرى
الدور الوظيفي:
تكنولوجيا المعلومات

IT Specialist

ديسمبر 2024 - حتى الآن

Swiss Specialized Hospital in Shorouk

القاهرة، مصر

ديسمبر 2024 - حتى الآن

- System Installation and Maintenance: Installing, configuring, and maintaining software, hardware, and networks to ensure efficient operation.
- Technical Support: Providing support for end-users by troubleshooting hardware and software issues, either remotely or in person.
- Network Administration: Ensuring the network is secure, stable, and efficient. This may include managing firewalls, routers, and VPNs.
- Data Security: Implementing security measures to protect the organizations data, including data encryption, firewall configurations, and responding to security breaches.
- System Monitoring: Monitoring systems and networks for performance issues, identifying potential problems, and resolving them proactively.
- Backup and Recovery: Ensuring proper data backup strategies are in place and managing disaster recovery efforts.
- Software Updates and Patching: Ensuring that all software systems are up to date and patched to prevent security vulnerabilities.
- Documentation: Keeping detailed records of network configurations, system installations, software versions, and other technical processes.
- Collaboration with Other Departments: Working with other departments to assess and fulfill their technological needs, ensuring technology solutions are in line with business requirements.

مجال الشركة:
المستشفيات الطبية
الدور الوظيفي:
تكنولوجيا المعلومات

IT Specialist

أكتوبر 2024 - يونيو 2025

El Shorouk Swiss Specialized Hospital

القاهرة، مصر

أكتوبر 2024 - يونيو 2025

• Oversee and maintain the hospitals IT infrastructure, including servers, networks, and critical security
systems.
• Implement, monitor, and manage security measures using Kaspersky and FortiGate firewalls, ensuring data
protection and compliance with security policies.
-Administer SAP Basis, ensuring continuous availability, performance tuning, and regular updates of SAP
systems.
• Collaborate with internal teams to streamline IT operations, enhance systemperformance, and introduce new
technologies as needed.

-Manage Zoho Mail integration for seamless communication within the organization, ensuring email security
and reliability

مجال الشركة:
خدمات الرعاية الصحية الأخرى

Infrastructure and Security-Cisco Network Admin

أبريل 2024 - سبتمبر 2024

DEPI Ministry of Communication

الزقازيق، مصر

أبريل 2024 - سبتمبر 2024

• Completed an intensive 6-month training program covering CCNA and CCNP, gaining in-depth
knowledge of Cisco networking technologies, routing, switching, and network troubleshooting.
• Acquired strong practical skills in network infrastructure design, configuration, and security management,
including hands-on lab experience simulating real-world enterprise environments.
• Developed expertise in firewall management, network monitoring, and endpoint security, preparing for
professional roles in IT infrastructure and cybersecurity.
• Enhanced soft skills, professional communication, and business English, improving teamwork,
presentation, and collaboration in a professional setting.
• Learned to analyze network issues, optimize performance, and implement effective IT solutions,
combining technical knowledge with practical problem-solving.
• Gained exposure to IT project workflows and organizational communication protocols, bridging technical
expertise with professional business practices.

مجال الشركة:
مراكز التدريب والتعليم

IT Technical Support Helpdesk

يونيو 2021 - فبراير 2024

Emad Trading and Import Establishment

كفر صقر، مصر

يونيو 2021 - فبراير 2024

- Provided technical support to clients, troubleshooting network and system issues.
- Assisted with configuring routers, switches, and firewalls for small businesses.
- Delivered cybersecurity consultations, ensuring data protection and compliance.
- Installed and maintained CCTV surveillance systems including IP and analog cameras.
- Troubleshooted and configured DVR/NVR systems for real-time monitoring and recording.
- Worked with various low current systems such as access control, fire alarm, sound systems, and structured cabling.

مجال الشركة:
التجارة

التعليم

المعهد العالي للهندسة والتكنولوجيا بالزقازيق

يونيو 2024

يونيو 2024

بكالوريوس، هندسة الاتصالات والالكترونيات

مصر

المعدل التراكمي (التقدير): جيد جداً

المعدل التراكمي (التقدير): جيد جداً

Higher Institute of Engineering and Technology

يونيو 2024

يونيو 2024

بكالوريوس، كهرباء تخصص اتصالات والكترونيات

مصر

المعدل التراكمي (التقدير): جيد

المعدل التراكمي (التقدير): جيد

Skills

الدعم الفني
Expert
الدعم الفني
Expert
تكنولوجيا المعلومات
Expert
تكنولوجيا المعلومات
Expert
Network Engineering
Expert
Network Engineering
Expert
IT Technical Support
Expert
IT Technical Support
Expert
IT HelpDesk
Expert
IT HelpDesk
Expert
Desktop Support
Expert
Desktop Support
Expert
network administrator
Intermediate
network administrator
Intermediate
Administration
Intermediate
Administration
Intermediate
IT
Beginner
IT
Beginner
System Administration
Beginner
System Administration
Beginner
SAP ERP
Beginner
SAP ERP
Beginner
Security
Intermediate
Security
Intermediate
Fortigate
Intermediate
Fortigate
Intermediate
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Network security
Intermediate
Network security
Intermediate
SAP Basis
Beginner
SAP Basis
Beginner
system administrator
Intermediate
system administrator
Intermediate
IT Technical Support
Expert
IT Technical Support
Expert
Active Directory
Intermediate
Active Directory
Intermediate
Windows Server
Intermediate
Windows Server
Intermediate
AMAZON WEB SERVICES
Intermediate
AMAZON WEB SERVICES
Intermediate
CISCO CERTIFIED NETWORK PROFESSIONAL
Intermediate
CISCO CERTIFIED NETWORK PROFESSIONAL
Intermediate
CLOUD COMPUTING
Intermediate
CLOUD COMPUTING
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
COST REDUCTION
Intermediate
COST REDUCTION
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
FIREWALL
Intermediate
FIREWALL
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
NETWORK ENGINEERING
Intermediate
NETWORK ENGINEERING
Intermediate

اللغات

الانجليزية

متمرّس

الفرنسية

متوسط

العضويات

Egyptian Union of Engineers

membership

July 2024

Union of Arab Engineers

membership

July 2024

التدريب و الشهادات

الشهادات
Microsoft Azure Fundamentals AZ-900
AWS Cloud Practitioner Essentials
FortiGate Firewall (Self-paced)
Linux Ubuntu Certification
Microsoft Certified Solutions Associate
Cisco Certified Network Professional
Cisco Certified Network Associate (DEPI)
CompTIA Network+
CompTIA A+

التدريب
system administrator
Digital Egypt Pioneers Initiative - DEPI
Jun 2024