Sales Representative
Mhgoz
Total years of experience :20 years, 1 Months
Duties:
• Install and perform minor repairs to hardware, software, and peripheral
equipment, following design or installation specifications.
• Oversee the daily performance of computer systems.
• Set up equipment for employee use, performing or ensuring proper
installation of cable, operating systems, and appropriate software.
• Maintain record of daily data communication transactions, problems and remedial action taken, and installation activities.
• Read technical manuals, confer with users, and conduct computer
diagnostics to investigate and resolve problems and to provide technical
assistance and support.
• Confer with staff, users, and management to establish requirements for new
systems or modifications.
• Develop training materials and procedures, and/or train users in the proper
use of hardware and software.
• Refer major hardware or software problems or defective products to vendors or technicians for service.
• Prepare evaluations of software or hardware, and recommend improvements or upgrades.
• Read trade magazines and technical manuals, and attend conferences and seminars to maintain knowledge of hardware and software.
• Supervise and coordinate workers engaged in problem-solving, monitoring, and installing data communication equipment and software.
• Inspect equipment and read order sheets to prepare for delivery to users.
• Modify and customize commercial programs for internal needs.
• Answer users' inquiries regarding computer software and hardware
operation to resolve problems.
• Enter commands and observe system functioning to verify correct
operations and detect errors.
• Conduct office automation feasibility studies, including workflow analysis,
space design, and cost comparison analysis.
May 2003 - Sep 2006 Web services
My own business
Mega soft Co.
Jan 2006 - Jun 2006 Computer Maintenance Technician Spy Net (internent café & Computer services)
Degree Bachelor of Commerce - Management information systems University Ras El Bar Higher Institute for Specific Studies and Computer Grade Very Good Graduation Date May 2011 Graduation project Graduation project Electronic accounting in banks Grade Excellent