Yasser Hussen, Services Manager

Yasser Hussen

Services Manager

Qanawat for Internet & Telecom FZ, LLC

Location
Egypt
Education
Bachelor's degree, Business Administration & Foreign Trade
Experience
27 years, 10 months

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Work Experience

Total years of experience :27 years, 10 months

Services Manager at Qanawat for Internet & Telecom FZ, LLC
  • Egypt
  • My current job since June 2010

Maintaining the partnerships on both levels; content providers and network operators
•Designing, testing and implementing subscription services in and outside Egypt
•Performing seasonally reports, and analyzing Qanawat Services’ (KPIs)
•Planning promotional campaigns on the services including Above and Below the line techniques (such as Bulk SMS, WAP, WEB, Press ... etc.)
•Supervising all day-to-day operations and ensuring the On-Time Delivery of the content, running/proposed services and platforms
•Sustaining partners’ contracts, validation and financial cycle

- Keeping up the partnerships relevant to the content, implementing the new contracts and handling the relationship of the providers and partners
- Managing VAS services development life cycle from including new services
- Preparing the product Roadmap per year to fulfill the business needs
- Conducting brainstorming sessions to gather requirements about key products to fulfill business requirements
- Assessing and approved product requirements created by Product Managers to go into production.

Education

Bachelor's degree, Business Administration & Foreign Trade
  • at Helwan University
  • January 2004

Faculty Faculty

Bachelor's degree,
  • at University

Specialties & Skills

Editing
Customer Relations
Project Coordination
CONTENT MANAGEMENT
CONTRACT MANAGEMENT
COUNCIL
CUSTOMER SERVICE
DELIVERY
DOCUMENTATION
FINANCIAL

Languages

Arabic
Native Speaker
English
Expert
Spanish
Beginner

Hobbies

  • الموسيقى - السينما - القراءة - الديكور - الكتابة الصحفية