Senior Sales Account Manager
IT Vikings
Total years of experience :14 years, 4 Months
•Develop and execute territory sales plan to drive revenue growth; accurately forecast revenue.
•Work in a matrix environment with the Pre-sales team, technical team, distributors and Vendors.
•Acting as a Sales Trainer for my team members to deliver the theories of the professional selling skills and how to implement the sales techniques.
-Retains and profitably grows firm volume, sales, and profitability
through proactive management of assigned large-customer relationships.
-Leads all aspects of the sales process, calling upon others to assist
in solution development and proposal delivery, as needed, or as
directed by management.
-Develops customer account plans for all assigned customers by
leading a joint company/customer planning process that identifies
relevant customer needs
-Completes required training and development objectives delivered to team members within the assigned time frame.
-Establishes customer account plans that meet company standards
in all assigned accounts.
-Reports to the Field Sales Manager
-Full accountability of territory (sales, distribution, active customers, market share etc.)
-Responsible for delivering sales targets according to set budget
-Delivering and implementing company strategy
-Support marketing in delivering programmer
- Customer development and care through implementation of tailored support and activities
- Launch of new products
-Training of staff in Operation Theater on our equipment and Surgical product range
-Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements. Provides product, service, or equipment technical and engineering information by answering questions and requests.
-Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule.
-Prepares cost estimates by studying blueprints, plans, and related customer documents; consulting with engineers, and other professional and technical personnel.
o Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.
-Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
-Submits orders by conferring with technical support staff; costing engineering changes.
-Develops customer's staff by providing technical information and training.
-Designing maintenance strategies, procedures and methods;
-Carrying out routine scheduled maintenance work and responding to equipment faults;
-Diagnosing breakdown problems.
-Fitting new parts and making sure equipment is working correctly.
-Carrying out quality inspections on jobs.
-Liaising with client departments, customers and other engineering and production colleagues;
-Controlling maintenance tools, stores and equipment;
-Monitoring and controlling maintenance costs.
-Dealing with emergencies, unplanned problems and repairs;
-Improving health and safety policies and procedures;
-Writing maintenance strategies to help with installation and commissioning guidelines