Sales Development Manager
CloudKitchens
Total years of experience :11 years, 4 Months
Identifies business growth opportunities and develops strategies to increase company sales. Generates new contracts and sales leads to drive sales growth. Initiates project management for new client implementation and directs new sales initiatives. Manage large client relationships.
Increased sales production 30% year-over-year by facilitating product sales in multiple markets.
Researched organizations and individuals to secure new opportunities.
Contacted potential clients to establish rapport and arrange meetings.
Increased the value of current clients while attracting new ones.
Located and developed new markets to improve sales and increase revenue.
Develop quotes and proposals for clients.Identifies business growth opportunities and develops strategies to increase company sales. Generates new contracts and sales leads to drive sales growth. Initiates project management for new client implementation and directs new sales initiatives. Manage large client relationships. Increased sales production 30% year-over-year by facilitating product sales in multiple markets. Researched organizations and individuals to secure new opportunities. Contacted potential clients to establish rapport and arrange meetings. Increased the value of current clients while attracting new ones. Located and developed new markets to improve sales and increase revenue. Develop quotes and proposals for clients.
Skills: Skilled Multi-tasker · Customer Satisfaction · Negotiation · FinTech · Customer Experience · SaaS Sales · Saas · Salesforce.com · Arabic · Cold Calling · Problem Solving · Upselling · Marketing Strategy · Client Relations · Hitting Targets · Time Management · Software as a Service (SaaS) · Business-to-Business (B2B) · Sales · New Business Development
• Assist management with hiring processes and new
team member training.
• Answer team member questions, help with team
member problems, and oversees team member.
• Communicate deadlines and sales goals to team
members.
• Develop strategies to promote team member
adherence to company regulations and
performance.
• Conduct team meetings to update members on best
practices and continuing expectations.
• Offered each customer top-notch, personal service
and polite support to boost sales and customer
satisfaction.
• Worked for quality and guideline compliance
• Provided quality customer service, including
interacting with customers, answering customer
enquiries, and effectively handling customer
complaints.
• Hit the highest daily record in 2017.
• Top performer in several months.
• Increased customer retention and satisfaction by
closely monitored team member performance
and assessing problematic practices.
• Coached team members in customer service
techniques, providing feedback and encouragement
toward reaching sales goals.
• Led team of 5 members while providing exceptional
customer service.
• Coordinated efforts of customer support staff.
• Built relationships with customers and the
community to promote long-term business growth.
• Kept detailed records of daily activities using online
customer database.
• Recorded accurate and efficient records in the
customer database.
• Placed special merchandise orders for customers.