Seller
Agnecy INWI
Total des années d'expérience :0 years, 4 Mois
Seller:
*welcoming clients*
*handing them problem*
*serve clients fast*
*sell SIM cards *
*make offers for clients*
Tele-operator:
*Work on Opera System*
*Work on QEMS System*
*Work on Skytel System*
*Handling 555 Emergency Call*
*Answering the phone calls, Handling internal & external calls*
*Connecting International calls*
*Making wake-up calls*
*Forwarding the telephone calls to other extension*
*Getting the In-house list (Opera)*
*Preparing the bill for the print outs*
Receptions:
*Welcomes visitors by greeting them*
*Make the Registration Card*
*Handling guest problem*
*Meeting and greeting clients*
*Make check in & check out for guest*
*Key-in the system*
*Working on Opera system*
*Handling guest problems*
*Receiving wake-up requests*
Concierge:
*Welcoming Guest*
* Handling Guest Arrival*
*handling Guest Departure*
*Placing Luggage Tag*
*Knocking on Guest Room*
*How to answer the phone*
*Providing Beach Voucher*
CID:
*Sending IDs to Police*
*Work on VICAS System*
* Meet and greet the guests and seat them at tables or in waiting areas*
* Has a thorough knowledge of all equipments - crockery glassware and cutlery, used in the restaurant*
* Knows the various napkin folds used in the restaurant*
* Knows how to set up a table and re-set a table after use*
* Knows how to present wine to a guest and open, in absence of the Head Waiter*
* Take order faster and correctly*