Human Resources & Administration Manager
Industrial Technology Qatar W.L.L
Total des années d'expérience :15 years, 9 Mois
Key functional areas include but not limited to:
• Planning & leading recruitment activities (locally and overseas) to meet business requirements.
• Preparation of Annual Manpower Recruitment Plan • Manage the on-boarding process.
• Benefits & Compensation, Talent retention.
• Employee Relations
• Performance management and organizational
effectiveness
• Oversee the administration of three large scale staff and workmen accommodation facilities
with respect to the daily operation and maintenance
Administered Recruitment (third-party) functions for Oil/Gas/LNG sector and IT enables Services which included the following activities:
• Business Development and administering recruitment contracts with new/existing clients.
• Prepare/update Job Descriptions for the required position(s).
• Release adverts in various media for vacant position.
• Shortlist relevant resumes for Client review and shortlisting
• Arrange cost-effective logistics for interview and selection process across multiple International locations.
• Co-ordinate with the Client for procuring Offer letters and visa processing for the selected candidates.
• Administer the on-boarding of selected candidates
Administered overall day-to-day activities for the center.
• Managed complete recruitment cycle for the BPO / KPO / ITeS industry for Junior, Middle and Senior Level Management.
• Understanding & maintaining job descriptions as per hiring criteria. Responsible for initial screening of resumes as per hiring criteria, background verification and reference check.
• Leading initiatives across handling candidate resume sourcing based on job descriptions through posting positions on job sites, internet searches, headhunting, referrals and data base.
Managed various tele-sales processes outsourced to the centre.
• Administered operational performance to improve Client satisfaction, efficiency and
productivity.
• Managed training and quality monitoring requirements to ensure that necessary training and
quality monitoring is delivered
Directly managed tele-sales team of 20 agents.
• Coaching and mentoring new team members
• Performance appraisals
• Participated in the interview and selection process along with the HR department