Senior Customer Support Executive
MarkaVIP
مجموع سنوات الخبرة :6 years, 9 أشهر
Call center supervision, conducting training sessions, in depth product knowledge, staff scheduling, organizing events, delivery of formal reports to management.
Customer care, troubleshooting, internal networking support, interacting with CRM software, internal correspondence.
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technical shop rip in main shop responsible on store and resolve customer problem and devices as technical person and customer care at the same time .