IT Technical Support
Americana Group
Total years of experience :10 years, 2 Months
Senior IT Analyst
Americana Restaurant, Amman
Infrastructure Management:
1. Planning and designing computer networks and ensuring their effectiveness.
2. Installing and configuring network components such as routers and switches.
3. Ensuring data and network security.
Server Management:
1. Installing and maintaining servers.
2. Setting up and configuring operating systems and server software.
3. Ensuring the security and stability of servers.
Hardware Maintenance:
1. Inspecting and maintaining computer devices and other equipment.
2. Updating and upgrading hardware components as needed.
POS and Communication Management:
1. Configuring and maintaining POS systems on computers.
2. Solving problems related to device communication.
Technical Support and Verification:
1. Providing technical support to users.
2. Diagnosing and solving technical problems.
Security and Backup:
1. Implementing security strategies to protect data.
2. Performing regular data backups.
Help Desk Support:
1. Hardware installation
2. Computer Networking.
3. Computer hardware.
4. Network administration.
5. Troubleshooting.
6. Technical support.
Implementation, configuration, and support of various IT restaurants systems
and Hardware and networking.
Update & and follow up on current software & POS machines.
Make the network points in the restaurants.
Install the point-of-sale machines & software in the restaurants.
Follow up on the restaurant data until receive the data in the back office.
Support POS team.
إدارة كافيه و التدريب
شبكات حاسوب