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yazan Assad, Workshop Manager

yazan Assad

Workshop Manager·Jetour

Qatar

Bachelor's degree, ادارة الاعمال والتسويق

Work experience

Total years of experience: 11 years, 10 months

Workshop Manager

October 2024 - January 2025

Jetour

Doha, Qatar

October 2024 - January 2025

Ensure adherence to safety, service standards, and SOPs.
•
Track workshop KPIs (productivity, parts usage, job card closure).
. Lead, motivate, and support a team of workshop automotive
technicians and apprentices. . Conduct performance reviews and
provide training where necessary
. Manage stock levels of parts and materials required for repairs.
Control costs and improve efficiency within the workshop.
Work with suppliers to ensure timely availability of parts.
Company industry:
Automotive Dealership & Distributor
Job role:
Management

automotive sales manager

January 2020 - May 2024

platinum white

Doha, Qatar

January 2020 - May 2024

• إدارة عمليات الشركة بفعالية لضمان تقديم خدمات عالية الجودة في مجال السيارات والمكانيك.

• تطوير استراتيجيات مبيعات مبتكرة لزيادة الإيرادات وتعزيز تجربة العملاء.

• قيادة فريق من المستشارين الفنيين والمبيعات لتحقيق أهداف المبيعات المحددة.

• تحسين كفاءة ورش العمل من خلال تطبيق أفضل الممارسات في إدارة الخدمات.

• بناء علاقات قوية مع العملاء من خلال تقديم استشارات متخصصة ودعم فني موثوق.

• تحليل بيانات السوق لتحديد الفرص الجديدة وتوسيع قاعدة العملاء.

• ضمان الالتزام بمعايير السلامة والجودة في جميع العمليات التشغيلية.
Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Management

workshop management

January 2020 - January 2024

Platinum with (Qatar

Doha, Qatar

January 2020 - January 2024

Ensure adherence to safety, service standards, and SOPs.
Track workshop KPIs (productivity, parts usage, job card closure).
. Lead, motivate, and support a team of workshop automotive technicians and apprentices. . Conduct
performance reviews and provide training where necessary
. Manage stock levels of parts and materials required for repairs.
Control costs and improve efficiency within the workshop.
Work with suppliers to ensure timely availability of parts.
Company industry:
Market Research

Workshop management

January 2020 - January 2024

Platinum with

Doha, Qatar

January 2020 - January 2024

Ensure adherence to safety, service standards, and SOPs
•
•
•
•
•
•
•
Track workshop KPIs (productivity, parts usage, job card closure)
Lead, motivate, and support a team of workshop automotive
technicians and apprentices
Conduct performance reviews and provide training where necessary
Manage stock levels of parts and materials required for repairs
Control costs and improve efficiency within the workshop
Work with suppliers to ensure timely availability of parts
Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Management

workshop supervisor

January 2012 - January 2019

JOR service car

Amman, Jordan

January 2012 - January 2019

. Oversee and manage the daily operations of the luxury car workshop, ensuring efficiency and quality
service.
. Supervise a team of technicians, mechanics, and support staff, ensuring adherence to service
standards.
Ensure timely servicing, repairs, and maintenance of luxury vehicles while maintaining high customer
satisfaction.
. Handle customer queries, complaints, and service- related escalations professionally
. enhance productivity and boost revenue.
Provide feedback to staff that are performing to the expected level and ensure human resources are
informed of trends in performance.
. Responsible for supporting car services from international brands (Toyota, GMC, Mercedes, Lexus)
Follow communication strategy for inbound and outbound
Company industry:
Automotive Manufacture

Education

القدس

November 2015

November 2015

Bachelor's degree, ادارة الاعمال والتسويق

Jordan

GPA (rating): Good

GPA (rating): Good

كلية القدس

July 2015

July 2015

Diploma, تسويق

Jordan

qulleg al quds

January 2015

January 2015

Bachelor's degree, Business Management

Jordan

Quileg al quds

January 2015

January 2015

Bachelor's degree, Business Management

Jordan

Skills

Business Development
Expert
Business Development
Expert
Customer Service
Expert
Customer Service
Expert
Business Organization
Expert
Business Organization
Expert
Public Relations
Expert
Public Relations
Expert
stocks
Intermediate
stocks
Intermediate
office work
Expert
office work
Expert
program delivery
Expert
program delivery
Expert
pro
Expert
pro
Expert
AUTOMOTIVE INDUSTRY
Intermediate
AUTOMOTIVE INDUSTRY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
COMMUNICATION STRATEGIES
Intermediate
COMMUNICATION STRATEGIES
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
PERFORMANCE REVIEW
Intermediate
PERFORMANCE REVIEW
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
BUSINESS PERFORMANCE MANAGEMENT
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
QUALITY CONTROL
Intermediate
QUALITY CONTROL
Intermediate
accounting
Expert
accounting
Expert
b2b
Expert
b2b
Expert
ضغط العمل له ساعات طويله التواصل الجتماعي والفكرى
Expert
ضغط العمل له ساعات طويله التواصل الجتماعي والفكرى
Expert
التحمل علي ضغوط العمل و العمل الجماعي
Expert
التحمل علي ضغوط العمل و العمل الجماعي
Expert
فوتوشوب
Intermediate
فوتوشوب
Intermediate
solution architecture
Intermediate
solution architecture
Intermediate
microsoft powerpoint
Intermediate
microsoft powerpoint
Intermediate
marketing
Expert
marketing
Expert
real estate
Expert
real estate
Expert
key account management
Expert
key account management
Expert
retail
Expert
retail
Expert
asset management
Expert
asset management
Expert
marketing management
Expert
marketing management
Expert
sales coordination
Expert
sales coordination
Expert
problem solving
Expert
problem solving
Expert
Business Development
Expert
Business Development
Expert
Business Organization
Expert
Business Organization
Expert
Public Relations
Expert
Public Relations
Expert

Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

Training
تسويق
كليه القدس
Jul 2013
تسويق
كليه القدس
Jul 2013

Hobbies

  • drift car