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yazan kawash, OPERATION DEPARTMENT MANGER

yazan kawash

OPERATION DEPARTMENT MANGER·technostream

United Arab Emirates

Bachelor's degree, ENGLISH LITERATURE

Work experience

Total years of experience: 4 years, 10 months

OPERATION DEPARTMENT MANGER

April 2012 - November 2012

technostream

Dubai, United Arab Emirates

April 2012 - November 2012

WATCHING THE DELIVERY AND THE STORE AND CHECKING THE QUOTATIONS FOLLOWUP SOME TIMES WITH THE CUSTOMER AND DEALING WITH SUPPLIERS

Company industry:
Shipping
Job role:
Administration

TEAM LEADER

April 2009 - March 2010

AL TAXI AL MOMAYAZ CALL CENTER

Amman, Jordan

April 2009 - March 2010

A CALL CENTER FOR POCKING THE TAXIS AND SENDING IT TO THE CUSTOMER HOME

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Administration

SUPERVISOR

April 2008 - June 2009

MEDIA HOME

Amman, Jordan

April 2008 - June 2009

THIS COMPANY WAS WORKING WITH THE TV CHANNELS, AND SUPPORTING THE SOUND SYSTEMS AND MESSAGES FILTERING

Company industry:
Other Business Support Services
Job role:
Administration

SALES MAN

January 2006 - February 2008

SUKAR NET

Amman, Jordan

January 2006 - February 2008

I WAS A SALES MAN FOR HARDWARE AND SOFTWARE TOOLS AND AS ADMINISTRATION OF THE COMPANY

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Sales

Education

HITTEN COLLEGE

January 2012

January 2012

Bachelor's degree, ENGLISH LITERATURE

Jordan

GPA (percentage): 72%

GPA (percentage): 72%

Skills

Customer Service
Expert
Customer Service
Expert
Translation
Expert
Translation
Expert
Operation
Expert
Operation
Expert
Logistics Management
Expert
Logistics Management
Expert
CUSTOMER CARE AND SERVICE
Expert
CUSTOMER CARE AND SERVICE
Expert
Customer Service
Expert
Customer Service
Expert
Translation
Expert
Translation
Expert
Operation
Expert
Operation
Expert
Logistics Management
Expert
Logistics Management
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
60 HOURS OF CUSTOMER CARE AND SERVICES
OPTIMIZA ACADEMY
Aug 2009 - Sep 2009