Airport Services Agent
Royal Jordanian
Total des années d'expérience :6 years, 11 Mois
responsible for ensuring a smooth acceptance of passengers through participating in the passengers’ travel experience providing the needed services (check-in, Boarding, Transfer, Baggage Services …etc.) prior and post the passenger’s flight.
Supports customers by providing helpful information, answering questions, and responding to complaints. on the frontline.
Contribute to the development of brand definition and experience principles, and ensure that those are appropriately interpreted through the teams work.
Customer service representative that supports customers by providing helpful information, answering questions, and responding to complaints. on the frontline.
planed the strategy for the social media identity. Worked as a creator and produced content for the social media and
My responsibilities include creating an agenda with its variety of
topics and workshops as well as being involved with the hands-on
training sessions in the programs themselves.
Minor: Digital Media