Yazan Shafai, Community Manager

Yazan Shafai

Community Manager

Bayt.com

Location
Jordan
Education
Bachelor's degree, Business Administration
Experience
9 years, 4 Months

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Work Experience

Total years of experience :9 years, 4 Months

Community Manager at Bayt.com
  • Jordan - Amman
  • My current job since October 2016

- Assist with creation, conception, and presentation of specialties project strategy
- Interpret the direction of strategy/planning and creative Ads
- Communicate and coordinate client service, production and strategy/planning teams
- Create and maintain content calendars
- Review user generated comments and posts
- Responding to comments
- Escalating user generated content to client stakeholders

Sales Representative at Xerox
  • Jordan - Amman
  • June 2016 to September 2016

Selling printers, copy machines, multi-function printers, & external scanners to other businesses. Also, handling client needs as well as ensuring superior after sales service.

Marketing Officer at Delete Marketing Agency
  • Jordan - Amman
  • January 2016 to April 2016

- Conducted a marketing plan for the agency before it entered the market and defined the strategies that the agency should follow in order to penetrate the market properly
- Communicated with several companies to acquire clients
- Handled all client requests and communicated the requests back to the head office
- Organized and attended meetings with potential clients
- Arranged and acquired several outsourced services such as Video Production and Photography depending on client requests

Box Office Representative at Grand Cinema
  • Jordan - Amman
  • August 2014 to January 2015

- Advised customers on what movies to watch
- Register and solve customer complaints
- Memorize the information needed about a movie to be able to communicate with customers
- Supervised the organization of the movie trailers and advertisements in all TV screens across the cinema
- Prepared details about upcoming movies in the weekly briefings

Indoor Sales Representative at Komandor Furniture
  • Jordan - Amman
  • September 2013 to February 2014

- Supervised the layout of the furniture in the store
- Supervised the cleanliness of the furniture
- Participated in the assembling of the furniture (ie Closets, Beds, etc.)
- Performed the selling process to customers and closed the sales
- Helped customers with choosing the design for the furniture

Education

Bachelor's degree, Business Administration
  • at Princess Sumaya University for Technology
  • June 2016
High school or equivalent, SAT
  • at Al Rowad International Schools
  • June 2012

Finished 7 SAT II Subjects in High School

Specialties & Skills

Communication Skills
Customer Service
English
Video Production
Problem solving

Languages

Arabic
Native Speaker
English
Expert