Royal Service Agent
Fairmont Hotel
Total years of experience :0 years, 4 Months
Commended for initiative, persuasiveness, intense customer focus and dependability in performance evaluations.
-Resolved an average of 350 inquiries in any given week and consistently met performance benchmarks in all areas.
-Introduced metrics-based performance management system with a heavy emphasis on operating results.
-Assisted answering phone calls and evaluating customer feedback.
