Total Years of Experience: 7 Years, 1 Months
October 2021
To Present
Technical Account Manager
at VMware
Location :
Saudi Arabia - Riyadh
- Help the customers build their business for success and transform from customers to partners through their digital journey and build partnerships with them.
- Understand the customer’s relevant business challenges while functioning as a trusted advisor for and driving the adoption of VMware solutions.
- Manage customer engagement milestones, guidance in deployment processes, and optimize the operations of VMware products.
- Consult closely with customers to ensure their satisfaction and return on investment of VMware solutions and achieve outcomes faster.
- Work cross-functionally with other business groups to create a seamless integration with Customer Success, Account Teams, Education Teams, Product Management, and Support for the customer.
- Measured and proven success by reducing customer total open SR time, reduction in security vulnerabilities, and adapting as the business changes.
- Understand the customer’s relevant business challenges while functioning as a trusted advisor for and driving the adoption of VMware solutions.
- Manage customer engagement milestones, guidance in deployment processes, and optimize the operations of VMware products.
- Consult closely with customers to ensure their satisfaction and return on investment of VMware solutions and achieve outcomes faster.
- Work cross-functionally with other business groups to create a seamless integration with Customer Success, Account Teams, Education Teams, Product Management, and Support for the customer.
- Measured and proven success by reducing customer total open SR time, reduction in security vulnerabilities, and adapting as the business changes.
April 2021
To October 2021
Sr. Cloud Migration Architect
at SDAIA
Location :
Saudi Arabia - Riyadh
- Design and build cloud migration solution to achieve optimal integration with DEEM cloud to provide reliable customer service (Project).
- Worked with clients by designing and building cloud IaaS based on their requirements and executing the workload migration.
- Identify and recommend best practices techniques to support clients' needs.
- Perform complete entity discovery and assessment for Infrastructure, Network, and Application levels.
- Create assessment documentations (AS-IS, TO-BE, and Execution Plan), and create client High-Level Design for As-is on-prem architecture and To-be IaaS architecture.
- Responsible for planning the implementation of clients' cloud strategies.
- Worked with clients by designing and building cloud IaaS based on their requirements and executing the workload migration.
- Identify and recommend best practices techniques to support clients' needs.
- Perform complete entity discovery and assessment for Infrastructure, Network, and Application levels.
- Create assessment documentations (AS-IS, TO-BE, and Execution Plan), and create client High-Level Design for As-is on-prem architecture and To-be IaaS architecture.
- Responsible for planning the implementation of clients' cloud strategies.
April 2020
To April 2021
System Engineer
at Communications and Information Technology Commission
Location :
Saudi Arabia - Riyadh
- Automate the activation of Microsoft products through the domain by implementing ADBA (Project).
- Managed vSphere suite and Nutanix HCI.
- Hardening ESXi to minimize exposure to threats and to mitigate possible risk.
- Administered Workspace one solution for managing endpoints and engaging employee experience drives productivity and business results.
- Managed vSphere suite and Nutanix HCI.
- Hardening ESXi to minimize exposure to threats and to mitigate possible risk.
- Administered Workspace one solution for managing endpoints and engaging employee experience drives productivity and business results.
February 2018
To April 2020
System Engineer
at Advanced Electronics Company
Location :
Saudi Arabia - Riyadh
- Deploying and configuring new hosts for Security Operations Center (SOC) (Project).
- Evaluating VDI solutions and the ROI to the business (Project).
- Implement a patch management solution to ensure that the components of the organization's software are up to date and protected against security threats (Project).
- Migrate to office 365 tenant to reduce costs and facilitate the management (Project).
- Managed server lifecycle, including sizing, creating, configuring, maintaining, and removing VMs.
- Improved security posture through system hardening, patching, and malware protection.
- Administered data backups and ensured data recoverability.
- Evaluating VDI solutions and the ROI to the business (Project).
- Implement a patch management solution to ensure that the components of the organization's software are up to date and protected against security threats (Project).
- Migrate to office 365 tenant to reduce costs and facilitate the management (Project).
- Managed server lifecycle, including sizing, creating, configuring, maintaining, and removing VMs.
- Improved security posture through system hardening, patching, and malware protection.
- Administered data backups and ensured data recoverability.
February 2017
To January 2018
Trainee at VMware Academy
at VMware
Location :
Saudi Arabia - Riyadh
- Managed virtualized environment using vSphere suite.
- Installed, configured, and administrated ESXi and virtual machines.
- Created clusters keeping the server running with minimum downtime using High Availability and DRS.
- Used vSphere update manager to upgrade and patch ESXi.
- Monitored the performance of ESXi and virtual machines and managed tasks and events and alarms.
- Installed, configured, and administrated ESXi and virtual machines.
- Created clusters keeping the server running with minimum downtime using High Availability and DRS.
- Used vSphere update manager to upgrade and patch ESXi.
- Monitored the performance of ESXi and virtual machines and managed tasks and events and alarms.
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