IT & Operations Officer
Thakaa Center
مجموع سنوات الخبرة :6 years, 3 أشهر
Milestones:
* Founded visitations procedures.
* Established a biometric security access system.
* Configured and managed the all-new, state-of-the-art Cisco Meraki Cloud Technology with switches routers APs and IP cameras.
* Implemented and configured a digital signage software for the facility.
- Cybersecurity awareness consulting with Yazeed's unique production environment experience in cyber-attacks and manipulation.
- Website Development & Maintenance
- Startups guiding and activation.
- Consulting and executing in internal technical challenges
- Developing the company’s strategy for using technological resources
- Supervise system infrastructure to ensure functionality and efficiency
- Build quality assurance and data protection processes
- Monitor KPIs and IT budgets to assess technological performance
- Use stakeholders’ feedback to inform necessary improvements and adjustments
to technology
- Communicate technology strategy to partners and investors
- Setting a vision for how technology will be used in the company.
- Ensuring that the technological resources meet the company`s short and long-
term needs.
- Outline the goals for research and development.
- Creating timelines for the development and deployment of all technological
services.
- Making executive decisions on behalf of the company`s technological
requirements.
- Acting as a mentor to team members.
- Maintaining a consumer-focused outlook and aiding in the delivering of IT
projects to market.
- Managing technology budgets and time frames.
- Staying on top of technology trends and developments.
- Ensuring all technology practices adhere to regulatory standards.
- Lead the strategy for technology platforms, partnerships and external
relationships
- Oversee all system design and changes in system architecture
- Take the initiative in thought leadership, innovation and creativity
- Work closely with Marketing, Business Development and Operations to define and deliver new products and enhancements
Milestones:
- Load balanced and established 4 WAN links for the Startup Hub and Misk500.
- Allocation and Maintenance of IT Equipment
- Diagnose Hardware and Software Issues
- Document and Maintain IT Inventory
- Review and Resolve IT Help-Desk Requests
- Prioritize and Escalate Issues as Necessary
- Logging and keeping records of customer/employee queries
- Updating self-help documents so customers/employees can try to fix problems themselves
- Quality Assurance on Cybersecurity threats and IOCs.
- Liaison with International/National CISOs.
- Keeping the client up-to-date with the industry's best practices for Cybersecurity.
- Instructing Threat prevention and treatment steps if needed to client.
Sales Merchandiser for Bateel at Riyadh Duty-free in Terminal 2 king Khaled international airport.
My goal as retail sales merchandiser is to help both the retailer and the manufacturer maximize sales and increase sales volume. This goal is accomplished through retail execution, employee training, marketing promotion, and sales reporting.
As a Retail Sales Merchandiser, i will be ensuring that a proper level of stock is maintained and that the merchandise of my employer is displayed appropriately with proper signage and favorable shelf placement. This includes setup, plan-o-gram execution, as well as the stocking. fronting, facing and rotating of the products you're representing.
Audits will be performed regularly, and it is my responsibility to resolve issues that may arise as a result of these audits, and solve problems at the store level in order to maintain the standards established in the initial sales agreement.
Working on the shop floor, I am on constant contact with the customers and staff. Also im responsible for ensuring the staff give great customer service as well as monitoring the financial performance of the store as a team leader and reporting back to my manager on the phone.
Other responsibilities include and are not limited to :
• Employees training and supervising
• Dealing with customer queries and complaints
• Overseeing pricing and stock control, expiry dates
• Maximising profitability and setting/meeting sales targets, including motivating staff to do so
• Ensuring compliance with health and safety legislation
• Preparing promotional materials and displays
• Liaising with head of KSA travel sales
• Must be prepared to travel, drive, and engage in considerable physical activity.
• Forecast profits/sales and plan budgets
• Remain up to date with industry’s best practices
Clothing and Fashion at Sunglass Hut.
F&B at Eataly Tahlia.
The counter sales associate is involved in store customer service, order fulfillment and sales support. I was handling all sales functions in a professional manner for counter customers by providing prompt and efficient service to achieve maximum sales and customer satisfaction.
Job Responsibilities:
• Greet customers and politely enquire about their requirements.
• Demonstrate excellent product knowledge and recommend relevant products to the customers which can satisfy their needs and increase sales of the restaurant.
• Handle the processing of all orders accurately and in excellent time periods.
• Exhibit a positive, friendly and helpful attitude with customers and be sensitive to their needs.
• Determine merchandise required by customers and suggest alternative or additional items related to the order.
• Influence customers with effective sales proposition, based on product knowledge.
• Maintain counter area displays of merchandise in an orderly and attractive manner.
• Create sales order, receive payment or obtain credit information.
• Select appropriate merchandise from pastry kitchen, incase of unavailability of materials, coordinate with pastry chef to understand if the products asked for are available with certain time periods.
• Build customer relationships for repeat business opportunities ( customer centricity).
• Reconciliation cash and credit card batch reports.
• Assist and resolve customer complaints.
• Keeps abreast of new product information and upcoming product promotions.
• Completion of any additional tasks as assigned by the restaurant manager.
• Pack purchases and properly prepare merchandise for customer transportation.
• Operate cash registers and count money transactions at the end of the day.
• Collect payments from customers for in-house purchases and keep records of them in terms of bills and receipts.
• Prepare daily reports on the total sales at the counter.
• Inventory.
• Pricing Retail Items.
• Receiving new Shipments.
• Closing Procedure.
• First In First Out Arranging.
• Wastage Recording.
• Tasting Samples.
• Maintaining Retail Items..
Clothing and Fashion At Salsa Jeans.
Tasks:
Inventory
Pricing
Receiving new Shipments
Customer Service
Closing Procedure
Store Maintaining.
MILESTONES - Skipped 2 levels (6 Months of study time) of the English language - First highest GPA Student of the whole batch in the first semester - Second highest GPA Student graduated of the whole batch Major’s Subjects: - IT Essentials: PC Hardware & Software - UNIX Essentials - Windows Server Network Infrastructure - Network Fundamental - Windows OS - UNIX Intermediate - LAN Switching - Routing - Windows Server Active Directory - Computer Networks Security - Wide Area Networks - Computer Networking Internship - Network Planning in Windows Server
Scientific Discipline