yazid bahloul

• Grew the client base by 35% in year 2022 Vs 12% in 2021.
• Grew sales performance 85bil in year 2022 vs 65bl in year 2021 in local currency in annual turnover.
• Exceeded revenue quota by 19% in year 2022 Vs 5% in 2021.
• Built key performance indicators KPA’s such as turnover, traffic and ratio of client conversion rates.
• Managed 4 main boutiques and showrooms in the eastern region of the country.
• Ensured profitability and highest ROI to the company.
• Managed conflict resolutions between all parties included in our business transactions.
• Managed a portfolio client account of 250 clients in retail, and 6 distributors in wholesale.
• Prepared detailed weekly and monthly performance & sales analysis reports; reports directly to the Country Manager.
• Participated in product strategy implementation in the assigned region
• Recruited and lead 8 Sales Supervisors, 12 sales Executives and 6 distributors in 4 states.

 Supervised a very diverse team of 15 customer service agents for passengers and VIP clients.
 Managed the VIP customer service for celebrities and high ranked officials; VIP lounges and access.
 Maintained high-end customer service in a very fast paced and high traffic environment.
 Trained, coached, and mentored a team of 15 customer service agents during their ongoing duties.
 Supervised employees’ shift schedules between departure, arrival and workstations.
 Supervised general duties including: vacation, overtime, back-up for absent employees, and shift rotations.
 Managed all types of conflicts related to our daily transactions.
 Scheduled and conducted shift meetings on a daily basis.

 Coordinated and monitored supply chain operations; both locally and nationally.
 Participated in commercial and marketing business meetings.
 Managed stocks and assisted with inventories of products according to each line of product.
 Planned and tracked the shipment of final products according to the required deadlines.
 Prepared daily and weekly reports for the logistics manager.

 Promoted to the position of Sales Supervisor during the first year; Internal promotion.
 Expanded the portfolio client base by 25% in year 2009 vs year 2008.
 Supervised a team of 4 sales executives and 2 inventory coordinators in 4 geographical areas.
 Assisted with the Area Manager with the implementation of sales strategies and action plans.
 Conducted regular meetings with the sales executives to discuss the targets for each geographical area
 Prepared weekly and monthly sales analysis to the area manager.

 Increased sales and distributing products in the assigned state.
 Prospected new potential clients POS
 Presented the products of the company to the clients
 Planned field visits based on a weekly route
 Prepared weekly and daily reports
 Reported to the sales supervisor