Infrastructure Specialist
IBM
مجموع سنوات الخبرة :17 years, 2 أشهر
09/2013 - 06/2014 Company Name: IBM
Position/Role: Infrastructure Specialist - e-Pricer (AIX)
As a part of the e-Pricer ES team, I’m responsible for :
Add bulk users to AIX servers using smitty.
Execute SQL queries to DB2 database server.
Generate reports for responses time monitoring in Quarter ending .
Creating Change request (CR) using Tivoli
Administrate WebSphere application server (WAS).
07/2014 -08/2014 Clint Name: Internal
Project Name : Rational enablement
Position/Role: Infrastructure Specialist
As a part of the Rational enablement
We install and configure:
Rational Team Concert
Rational Requirements Composer
Rational ClearCase
Rational System Architect
Rational Functional Tester
Rational Performance Tester
Creating users on JTS
Adding widgets on RTC and RQM
Managing users roles
Creating test scripts on RQM
Creating test cases on RQM
Creating test suites on RQM
Creating test plans on RQM
08/2014 - 8/ 2016 Clint Name: IBM
Project Name : ANZ GBS Tools Managed Ser-vice
Position/Role: Infrastructure Specialist: Rational
As a part of the A/NZ GBS Tools Team:
I provided level 1 support (Adding, Removing and Managing users) for:
Rational Team Concert
Rational Requirements Composer
Rational Quality Management
And for IBM Program Work Center.(IPWC) :
Quota Increase Requests.
Adding, removing and activate users for users in Programs in IPWC.
08/2016 - 3/2017 Clint Name: IBM
Project Name: Egyptian Hij Web Application Project
Position/Role: Infrastructure Specialist
As a part of the Hij Project Team
WAS 8.5.5 Administration:
WAS installation, configuration & integration
EAR/WAR Deployment
WAS troubleshooting
MS SQL server administration:
Backup / restore DBs
export / import
Automated daily backup
Manage users and groups
4/2017 - To date Clint Name: IBM
Project Name: Etihad
Position/Role: Infrastructure Specialist
As a part of the platform team.
WAS 8.5.5 & WAS 9 Administration
WAS installation, configuration & integration
as a Senior Operation specialist:
•Implement the Software to meet planned company and client targets according to the team leader guidelines.
•Analyze and suggests corrective action for software programs/modules problems.
•Provide technical support for client.
•Day to day operations to make sure it complies with the reengineered processes and also report it to the team leader.
•Testing application patches and modifications on test environment to make sure they meet user requirements and do not impact current production before approving their transition to production environment.
•Suggest Configurations for the production system to fit with client's system usage.
•Collect, Gathering master data, and master Data entry.
•Implementing best practices for service management (ITIL processes) and also for project management (PMP methodology).
•Seeking new business opportunities building on strong relationship with client and well presenting the company in the port community meanwhile scanning this environment for available business opportunities.
•Administrating and supporting the middleware (IBM WebSphere Message Broker, IBM WebSphere MQ & IBM WebSphere Application Server) on (Windows & Solaris) operating systems, Apache tomcat and Oracle.
•Fixing messages errors & supporting the site (Alexandria and Dekheila ports) 24 Hrs.
Operation specialist:
•Focusing on the purpose and the task of the operation cycle.
•Monitor and transfer the XML messages between the different parties of the port.
•Code mapping of the XML messages.
•Following up the messages status.
•Solving the messages problems.
•Report, respond to and resolve customers’ requests.
•Make sure that the queues and the channels of each party is up and running using IBM Web Sphere MQ Explorer.
•Assisting other members of the team to resolve problems if needed.
Work tasks: Monitor the equipment of the vessel & get out the results.
Job description: Monitor the equipment of the vessel which controls the guns and the readings of the sensors (hydrophone
installation of the network & computers.
I was fixing the computers.
Graduation Grade: GOOD (c). Project Grade: Excellent (A).