Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Thank you. Your report has been submitted and will be reviewed shortly.
Yeshhomathi Rao, Patient Experience Specialist

Yeshhomathi Rao

Patient Experience Specialist·Al Futtaim Group

United Arab Emirates

Bachelor's degree, Administration

Work experience

Total years of experience: 7 years, 3 months

Patient Experience Specialist

April 2019 - Present

Al Futtaim Group

Dubai, United Arab Emirates

April 2019 - Present

• Act as the primary liaison between patients, families, and healthcare teams to address concerns and enhance service delivery.
• Spearheaded initiatives that led to an 82% patient participation and satisfaction rate through engagement focus groups.
• Led quality improvement projects that improved patient care efficiency and service standards.
• Conducted data analysis on patient feedback to drive continuous service enhancements.
• Designed and implemented staff training programs on patient communication and engagement best practices.
• Managed complaint resolution and service recovery strategies, reducing negative experiences and improving patient trust.
Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Education

Sikkim Manipal University

August 2020

August 2020

Bachelor's degree, Administration

India

GPA (rating): Satisfactory

GPA (rating): Satisfactory

Worked as Patient Experience Specialist with HealthHub by Al Futtaim Health.

Skills

Customer Service

Expert

Problem solving

Expert

Feedback Analysis

Expert

Root cause analysis

Expert

People management

Expert

Languages

English

Intermediate

Training and Certifications

Training
CPR Heartsaver
Al Futtaim Health
May 2024

Hobbies and interests

Dance