Resident Engineer
Hp - Philippines
Total des années d'expérience :10 years, 4 Mois
Monitors System health of Data Storage and Virtual Servers, clone, migration, provision and remove VMs, snapshot, generate data using RV Tools to create list of updated inventories.
• Create Server
• Migrate
• Upgrade
• Tokenize and test Credit Card number
• Direct contact with managers to test application including Credit Card
• Support end-users with the issue
• Repairing Internet connection
• Fix account issue using active directory
• Install server application as per company policy
• Activate and enroll mobile features for company application and compliance
• Support end-users with the issue
• Repairing Internet connection
• Fix account issue using active directory
• Install application as per company policy
• Reset user account password and smartcard pin
• Activate and enroll mobile features for company application and compliance
• Submit daily reports to supervisor
• Call and setup meeting for top managers regarding major tickets
• Collect outage tickets and endorse to top managers for meeting
• Call onsite and affected user to fix the issue
• Communicate with onsite managers to get all information for possible solutions
• Fix account issue using active directory
• Assist and guide co-workers regarding the process and troubleshooting steps
• Provide announcement for new updates and fixes including the outage tickets
• Trace IP Address and fix firewall issue
• Scan and remove malwares
• Monitor reports and call volume
• Install application per company compliance
• Submit daily reports to supervisor
• Call and setup meeting for top managers regarding major tickets
• Collect outage tickets and endorse to top managers for meeting
• Call onsite and affected user to fix the issue
• Communicate with onsite managers to get all information for possible solutions
• Fix account issue using active directory
• Assist and guide co-workers regarding the process and troubleshooting steps
• Provide announcement for new updates and fixes including the outage tickets
• Trace IP Address and fix firewall issue
• Scan and remove malwares
• Monitor reports and call volume
• Install application per company compliance
• Submit daily reports to supervisor
• Remote users computer and scan then remote malwares
• Install and renew license
• Setup and troubleshoot applications and emails
• Assist user to make book for onsite support for hardware replacement and purchase
• Install Anti-Virus
• Troubleshoot network and router issues
• Set appointment to client for onsite repair
• Fix issue in registry and other in deep file issue
• Submit daily reports to supervisor
• Support user’s application program to code and decrypt applications with supporting language under the terms or service
• Incode Medical and clinical expenses in the receipt
• Review and check for financial errors inside company expenses
• Submit Final data for medical, clinical and dental information to the supervisor
• Transcribe data
• Convert files to HTML format
• Create data and convert to eBbooks
• Review and check for grammar and other errors inside digital data to eBooks
• Submit Final data for Uploading to Internet
• Transcribe data
• Convert files to HTML format
• Create data and convert to eBbooks
• Review and check for grammar and other errors inside digital data to eBooks
• Submit Final data for Uploading to Internet