SecurityArchitect
Anxinsec(AB)TechnologyCo., Ltd
Total years of experience :12 years, 1 Months
Account Regions: Middle East and North Africa Job Description:
• Collaborated with the sales team to create and deliver presentations, demonstrations, and proof-of-concept solutions that showcase how the company's cyber security products or services can address the client's specific challenges.
• Provided technical support during the sales process, answering queries, addressing technical concerns, and offering insights into implementation and integration processes.
• Assisted in the the establishment of partner and distribution channels.
• Led the technical design, communications, implementation, training and integration with 3rd party security/cloud vendors in both pres-ale and post-sale stages.
Account Regions: China Mainland, Hongkong, Taiwan, Macau, Singapore
Job Description:
• Provided technical solutions to customers for specific individual or grouped products with a high focus on quality and expedient resolution.
• Focused on proactive support to mitigate issues; drive issue resolution; and manage the escalation process with technical engineers.
• Performed the protection analysis review and provides proactive performance input.
• Identified opportunities to promote new, up-sell and cross-sell with sales team.