IT Manager
Dar Al Sharq Group
مجموع سنوات الخبرة :16 years, 3 أشهر
1- Led executive decision-making on technology strategies, ensuring alignment with business objectives.
2- Developed and communicated a clear and ambitious technological vision for the group.
3- Orchestrated alignment of departmental governance and resources for optimized outcomes.
4- Ensured timely and efficient technical support to maintain seamless business operations.
5- Innovated opportunities to leverage technology for sustainable business growth.
1- Managed the assigned projects to ensure compliance with budget, schedule, and scope.
2- Crafted and updated all plans and documentation for assigned projects, including project objectives, technologies, systems, information specifications, timelines, funding, and staffing.
3- Orchestrated the setting and tracking of project milestones, proactively addressing and mitigating unforeseen delays, and realigned schedules and expectations as needed.
4- Implemented project communication plans and kept all stakeholders informed by providing frequent status updates.
5- Gathered, analyzed, and synthesized information and trends to prepare comprehensive project status reports.
1- Successfully led and managed the efficient, innovative, sustainable, and cost-effective IT infrastructure functions and services, ensuring that the delivered services were resilient, secure, well-designed, accessible, and adaptable to support the company's needs.
2- Oversaw operating and capital budgets associated with the IT function and projects.
3- Strategized, established, and executed projects representing information technology, effectively bridging the gap between the business and technical aspects of assigned projects.
4- Provided technical guidance and supervision to the IT team and ensured that all team members were trained and equipped with the necessary skills and knowledge to perform their roles effectively.
1- Spearheaded IT infrastructure implementations to meet service level expectations.
2- Proficiently deployed LANs, WANs, and wireless networks, integrating essential hardware.
3- Administered multiple Cisco Firewalls for uncompromising LAN security.
4- Proactively resolved VOIP network issues across sites, implementing QoS Policies for performance.
1- Collaborated with client stakeholders to understand business needs and developed appropriate solutions.
2- Created high and low-level design plans showing the relationship between the various elements of the networking infrastructure.
3- Expertly installed, configured, and troubleshooted Cisco Networking infrastructure.
4- Prepared comprehensive support documentation and trained the support team for a smooth handover.