Sr. Associate Operations
Wns
مجموع سنوات الخبرة :1 years, 2 أشهر
Working as Sr. Associate Operations (Flipkart Process)-
a. Solving customer queries regarding the delivery status of the product ordered
b. Informing the customers about the products available on flipkart.com
c. Informing the customers about the offers available on flipkart.com
d. Solving the issue regarding the refund of the customers.
e. Booking the order online for the customers.
Worked in Purchase Department -
a. Creation of P.O. in SAP
b. SOLVING PROBLEMATIC BILLS
c. COORDINATION WITH VENDORS AND STORES FOR STOCK STATUS
d. STOCK DELIVERY, PURCHASE ORDER, ETC.
e. WORKED IN EXCEL SHEET USING FLOLLOWING FORMULAS-
• Vlookup
• Hlookup
• Concatenate
• Right
• Left
• Shortcut keys