Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Thank you. Your report has been submitted and will be reviewed shortly.
Yohannes Biresaw, IT Support Technician

Yohannes Biresaw

IT Support Technician·Al Hamlan Store

Kuwait

Bachelor's degree, Computer Engineering

Work experience

Total years of experience: 5 years, 6 months

IT Support Technician

September 2023 - Present

Al Hamlan Store

Al Ahmadi, Kuwait

September 2023 - Present

• Provided day-to-day technical support for store systems and staff.
• Diagnosed and resolved hardware and software issues on desktops and laptops.
• Supported POS systems and ensured their smooth operation.
• Installed and configured Windows operating systems and software applications.
• Troubleshot network connectivity and internet-related issues.
• Installed and maintained printers and other peripheral devices.

Company industry:
Video Gaming
Job role:
Information Technology

IT Support / Network Technician

June 2021 - August 2023

Rablin Solutions

Addis Ababa, Ethiopia

June 2021 - August 2023

• Provided technical support to end users; resolved hardware, software, and network
issues.
• Installed, configured, and maintained desktop computers and network devices.
• Assisted in monitoring and maintaining LAN and internet connectivity.
• Helped configure and maintain routers and wireless access points.
• Installed operating systems, software applications, and device drivers.

Company industry:
IT Services
Job role:
Information Technology

IT Support Intern Internship

September 2019 - January 2020

Ethiopian Federal Police

Addis Ababa, Ethiopia

September 2019 - January 2020

• Assisted in troubleshooting hardware and software issues.
• Installed and configured Windows operating systems and software applications.
• Provided technical support to users for computer and network-related problems.

Company industry:
Public Administration

Education

Haramaya University

February 2021

February 2021

Bachelor's degree, Computer Engineering

Ethiopia

GPA (point): 3.63 out of 4

GPA (point): 3.63 out of 4

Skills

Computer Repair

Expert

JavaScript Frameworks

Expert

NodeJS

Expert

IT Technical Support

Expert

Web Development

Expert

Databases

Intermediate

SQL Query

Intermediate

Git(version control)

Expert

Microsoft Office

Expert

IT Technical Support

Expert

TCP/IP

Intermediate

Desktop Support

Expert

Computer Hardware Troubleshooting

Expert

Machine Learning

Intermediate

Technical Support

Intermediate

Hardware

Intermediate

COMPUTER HARDWARE

Intermediate

ELECTRICAL INDUSTRY

Intermediate

INFORMATION TECHNOLOGY

Intermediate

LINUX

Intermediate

MICROSOFT WINDOWS 10

Intermediate

NETWORK TROUBLESHOOTING

Intermediate

REMOTE TECHNICAL SUPPORT

Intermediate

TCP IP

Intermediate

BUSINESS SOFTWARE

Intermediate

Installation

Expert

Microsoft Excel

Expert

IP

Expert

WAN

Intermediate

NETWORK SUPPORT

Intermediate

Languages

English

Expert

Arabic

Intermediate

Amharic

Beginner

Training and Certifications

Certifications
IT Essentials Certification
Agile with Atlassian Jira
Machine Learning
Python for Everybody
IT Essentials
coursera front end UI frameworks - bootstrap 4
Dec 2022
coursera front end developer with react
Dec 2022

Hobbies and interests

study software programming