Tools Used - CM operations Manager, CM Editor
Interface
مجموع سنوات الخبرة :6 years, 10 أشهر
19 Apr 2010 - Till date
Project Details:
Technology - 3G & 4G
Tools Used - CM operations Manager, CM Editor, Putty, Network Editor and Top Level User Interface,
Remedy PT4 User, CRONOS, NEST, Software Manager.
Customers - USA - T-MOBILE, US Cellular & AT&T
Sweden - Telenor, HI3G, 3GIS
France - SFR
UK - MBNL, O2, Telefonica
Australia - Optus
India - Vodafone
Fault Management - Vodafone India
• Acknowledge AM TT's with in SLA
• Co-ordinate with CM / SW / TXN / FOPS team to clear WBTS alarms.
• Assign TASKs to FOPS team for Hardware related alarms.
• Get approval from Circle SPOC / Cluster CTL for Alarm clearance activities.
• Closing FM TT's within SLA.
• Co-ordinate with TXN team for Synch / Top alarms.
• Preparing Health Check reports on daily basis.
• Preparing Network outage report on weekly basis.
• Lock / Unlock support and Soft AT as per customer adhoc request.
• Analyze FM / Active alarm report and clear alarms ASAP.
• Troubleshoot KPI degraded alarms sites and co-ordinate with PM team.
• Analyze SCTP path alarms from FM report and co-ordinate with Circle / CEN team.
• Monitoring System Alarms.
• Configuration Management related activities.
Alarm Monitoring (SPOC) - T-MOBILE USA
• To ensure Alarm monitoring Reports ( Hourly, 8 Hours, 24 Hours, 48 Hours, Consolidated Day report)
• To check daily audit report prepared by AM Engineers ( Any TT is missing for active alarms)
• Preparing MTCT report daily wise (within SLA)
• Preparing Weekly report (Number of alarms escalated to BTS Engineers by AM Engineers)
• Arrange Conference calls with BTS engineers (for ageing TTs), collect the details of pending monitoring sites & update the status to Project managers & Market managers.
• Conducting monthly wise meetings with Project managers to discuss about Issues & Escalations in Monitoring.
• To ensure all current monitoring sites are updated & 48 hrs Alarm monitoring completed sites removed from NEST TOOL
• To ensure all current monitoring sites & 48 hrs Alarm monitoring completed sites updated in CRONOS Tool.
Fault Management - T-MOBILE USA
• Acknowledge AM TT's with in SLA and close TT's within SLA.
• Prepare TT report Open/Closed, Market/Region wise, Ageing wise on daily basis
• Prepare Dash board report on daily basis
• Prepare weekly report.
Support Engineer (Shift In-charge): • Responsible for shift time project related critical issues.
• Co-ordinate with project managers and project engineers for projects updates and reports.
• Prepare report for resources involved in the adhoc-request projects.
• To maintain Engineers database with technical knowledge details.
• Prepared weekly reports - Number of projects Vs Number of resources used.
Configuration Management:
• Performing NodeB Software upgrade.
• Performing 3rd Carrier and 2nd Carrier Addition using XML File.
• Performing WBTS Swapping from Ultra to Flexi.
• View Creation in Network Editor for newly integrated WBTS and New Carriers.
• Parameter changes in WBTS and RNC to achieve HSPA+.
• 2msTTI HSUPA Feature Activation in WCEL
• HSPA+ CPC Feature Activation in WCEL
• CMAS & QOS Feature Activation in WBTS & WCEL
• Transferring the License Files for WBTS through Net Act Tool.
• Creating and provisioning XML plans for parameter changes activities.
• Adding Adjacencies for inter & intra cell handovers.
• Performing test calls and external alarm verification.
• Coordination with field engineers during the swap activities.
Tata Teleservices Ltd, Chennai.
Designation - Operation & Maintenance Engineer
Experience - 19 Nov 2008 - 18 Nov 2009
Roles & Responsibilities: • Ability to handle multiple project simultaneously & effectively
• Ability to communicate with different part of organization to resolve problems and to meet targets.
• Acceptance Test for ZTE BTS.
• Doing regular health checkup of the equipments as a part of preventive maintenance and troubleshooting if there persist any alarm
• Backup generation of ZTE BSC on weekly basis as a part of preventive maintenance.
• Capable of performing VSWR & Power measurement.
• Troubleshooting the alarms related to ZTE BTS, and GPS
• Leading and coordinating with the vendor team (ZTE) during survey, Installation, VSWR measurement, E1 termination cum configuration & External alarm termination during ZTE BTS swap activity
V2UR'S SOLUTION Chennai
Designation - Junior Web designer
Experience - FEB '08 - NOV '08
Roles & Responsibilities: • To create new websites and update current information and daily activity reports in websites
HI TECH COMPONENTS & PRESSINGS Chennai.
Designation - Electrical Engineer
Experience - JUN '07 - JAN '08
Roles & Responsibilities:
• To Check Quality of Electric train Fans for Integral Coach factory - Perambur Projects
B.E, (Electrical & Electronics Engg) Md Sathak Engg College, Kilakarai 2003 - 2007 64%
Higher Secondary K.N.Hr.Sec. School, Kamuthi 2001 - 2003 71%
S.S.L.C, K.N.Hr.Sec.School, Kamuthi. 2001 86%