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Yomna  Ali Gaber , Captain waiter

Yomna Ali Gaber

Captain waiter·the king

Egypt

Higher diploma, Hotel And Restaurant Management

Work experience

Total years of experience: 4 years, 10 months

Captain waiter

January 2025 - Present

the king

Alexandria, Egypt

January 2025 - Present

• Boosted table turnover rate through efficient order
management and proactive problem-solving.
• Synchronized with kitchen staff to ensure precise
preparation and prompt delivery of all orders.
• Cultivated a collaborative environment by assisting
colleagues during rushes to ensure smooth service.
• Recognized for exceptional service and food quality
through frequent positive guest feedback

Company industry:
Food & Beverage Production
Job role:
Hospitality and Tourism

Shift Manager

June 2018 - July 2020

Vanilloz (Raktos for Trade)

Alexandria, Egypt

June 2018 - July 2020

• Promoted a positive work environment through open
communication and constructive feedback.
• Tracked receipts, employee hours, and inventory
movements.
• Monitored inventory levels closely, maintaining
optimal stock availability while minimizing waste and
costs.
• Trained new employees on company policies,
procedures, and job responsibilities, ensuring
seamless integration into the team.

Worked closely with team members to schedule
breaks and shifts to meet state regulations.

Company industry:
Food & Beverage Production
Job role:
Management

Food Waiter

February 2017 - April 2018

Smohaa Club

Alexandria, Egypt

February 2017 - April 2018

• Increased table turnover rate by promptly taking
orders, serving food, and addressing any customer
concerns.
• Collaborated with kitchen staff to ensure accurate
order preparation and timely delivery of dishes.
• Improved overall efficiency by assisting coworkers
during peak hours or as needed to maintain smooth
operations.
• Consistently received positive feedback from
customers regarding both food quality and level of
service provided.

Company industry:
Sports & Outdoor Activities
Job role:
Hospitality and Tourism

Education

El Orman School

June 2017

June 2017

Higher diploma, Hotel And Restaurant Management

Egypt

GPA (percentage): 82%

GPA (percentage): 82%

Skills

CUSTOMER COMPLAINT RESOLUTION
Intermediate
CUSTOMER COMPLAINT RESOLUTION
Intermediate
ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
EVALUATING STAFF
Intermediate
EVALUATING STAFF
Intermediate
INVENTORY CONTROL
Intermediate
INVENTORY CONTROL
Intermediate
MAINTENANCE REPAIR AND OPERATIONS MRO
Intermediate
MAINTENANCE REPAIR AND OPERATIONS MRO
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
ORDER MANAGEMENT
Intermediate
ORDER MANAGEMENT
Intermediate
SALES
Intermediate
SALES
Intermediate
TEAM BUILDING
Intermediate
TEAM BUILDING
Intermediate
waiter
Expert
waiter
Expert

Languages

English
Intermediate
Arabic
Native Speaker