Yosra Benmahfoudh

Manage executive calendars, schedule meetings, and coordinate appointments
Prepare reports, presentations, and official correspondence
Maintain organized records and confidential documentation
Support daily office operations to ensure workflow efficiency
Utilize Microsoft Excel and Word for reporting and data management

Processed customer transactions accurately in a high-volume environment
Assisted customers with inquiries and ensured positive service experience
Handled cash management and daily reconciliation
Developed multitasking and stress-management skills during peak hours