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yosra gattoufi, Production manager consultant

yosra gattoufi

Production manager consultant·Confidential

تونس

ماجستير, informatique pour l'administration des affaires, e-commerce

الخبرة العملية

مجموع سنوات الخبرة: 19 سنوات, 3 أشهر

Production manager consultant

يونيو 2017 - حتى الآن

Confidential

تونس، تونس

يونيو 2017 - حتى الآن

Manage managers daily project, their quarterly evaluations and participation on recruitment,
- Collaborate with the IT development team daily,
- - Manage planning, organize tasks according to priorities and monitor the progress of projects,
- Manage Emergency and contingency,
- Orgonize meetings, feedback, brainstorming
- Survey Quality of the recipe: respect of the deadlines, respect of the web standards, conformity to the functionnal requirements
- Survey Quality of internal and external exchange: document of receipt, provision of Information, brief, functional CDC, ...,
- Anticipate and analyse customer needs throughout the projects, detect opportunities.
On Digital Marketing projects:
- Implement search marketing campaigns (SEO, SEA),
- Participate in the setting up of promotional projects (Events, Games contests, Newsletter, Buzz, Affiliation, ...),
- Monitor : Reporting progress and analysis of KPIs,
- Benchmark and competitive intelligence,
On Web Development projects:
- Specify functional and technical specification of the projects,
- Plan, follow-up of deadlines and costs,
- Ensure the test and the conformity of the final product (functional recipe).
On Ecommerce projects:
- Pilot the operational implementation of e-commerce projects
- Define and regular monitoring of performance indicators, implementation of Followup
analytics, dashboards, ...
- Accompany our customers in the optimization of their ecommerce sites: Customer,
user experience, sales tunnel, transformation rate ...
Team management and evaluation

مجال الشركة:
صناعة الدواء
الدور الوظيفي:
تكنولوجيا المعلومات

Product Owner

يوليو 2016 - يونيو 2017

NSM

تونس، تونس

يوليو 2016 - يونيو 2017

- Identify customers need
- Understand the market, the customer and the business in order to make sound
decisions
- Prepare several scenarios proposal
- Share in defining project vision with stakeholders and the Director of Product
Development
- Communicate this vision and the technical feasibility with development team
- Assess business value of feature requests, product, and technical requirements
- Prioritize work according to the value assessment
- Prepare and maintain Product Backlog: Design mockups, write stories, acceptance
criteria
- Lead team in all phases of product development
- Coordinate communication between development team and stakeholders regarding
goals, requirements and business need
- Work with Director of Product Development to determine which project the team
should be working on
- Work with internal and external stakeholders to define product requirements and
transform them into a prioritized backlog
- Final arbiter of project requirements questions
- Ensure Development Team works to achieve a potentially shippable product at end of
sprint.
- Decide whether to ship or continue development with the help of the Director of
Product Development
- Adhere to the policies and procedures of the company
- Align team efforts with overarching product requirements
- Test final product
Team management and evaluation
Main projects: Regulatory, e-details aid, tracking,

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Manager Web Marketing

مارس 2015 - مايو 2016

INFO Pro Digital

تونس، تونس

مارس 2015 - مايو 2016

Plan and execute all web, SEM (SEO, SEA, and SMO), marketing database, email, social
media and display advertising campaigns
- Inbound marketing
- Partnership and co-branding
- Design, build and maintain social media presence
- Measure and report performance of all digital marketing campaigns, and assess
against goals (ROI metrics and KPIs)
- Identify trends and insights, and optimize spend and performance based on the
insights
- Brainstorm new and creative growth strategies
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to create landing pages and optimize user experience
- Utilize strong analytical ability to evaluate end-to-end customer experience across
multiple channels and customer touch points
- Instrument conversion points and optimize users funnels
- Collaborate with agencies and other vendor partners
- Evaluate emerging technologies.
- Provide thought leadership and perspective for adoption where appropriate
Team management and evaluation

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
التسويق والعلاقات العامة

SEO Consultant

فبراير 2012 - مارس 2015

INFO Pro digital

تونس، تونس

فبراير 2012 - مارس 2015

- Write and broadcast press releases.
- Write descriptive for directories.
- Submission Directory.
- Animate blogs and forums.
- Analyze and report traffic
- Update content and database.
- Write website content
- Create websites using wordpress.
- Optimize tags (title, Meta, alt img ...).
- Create and integrate smart pages (using ftp), adapt to style sheets used.
- SMO (animation and monitoring on social networks such as facebook, twitter, G+
Viadeo, linkedin, scoop.it…)
- Perception of potential customers.
- Analyze and optimize websites (architecture, design, content ...).
- Develop marketing strategy to fit web evolution.
- Research and exchange links with partner sites.
- Monitor dashboards: weekly / monthly / yearly
- Analyze log files, errors...
- Audit : Technical and semantic
- Inbound Marketing

مجال الشركة:
الإنترنت والتجارة الإلكترونية
الدور الوظيفي:
التسويق والعلاقات العامة

Enseignante

أكتوبر 2006 - سبتمبر 2011

A domicile

تونس، تونس

أكتوبر 2006 - سبتمبر 2011

Enseigner les langues (français et anglais), l'économie, la gestion

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

Stage pour l'obtention du diplôme de master

فبراير 2011 - مايو 2011

Arab Tunisian Bank ATB

تونس، تونس

فبراير 2011 - مايو 2011

Realization of an information System. The system of collection of the stock exchange orders offers to the banks a wide range of service as following the stock exchange orders emitted by the customers, the traceability of the order, the management of the trade portfolio of the customer and the availability of a history.
However the system let to customers the possibility to deposit their order of stock exchange online via a site what will make possible to them to seize opportunities, to avoid displacement, to save time and to follow the state of their stock exchange orders.
The solution suggested gives access of any agency from any work station to the application. Thus, it facilitates tasks to agencies, by especially avoiding the telephone calls and the sending of the orders by fax to the seat. That’s what makes the exchange between the seat and agencies simpler, faster and less expensive.
Lastly, this system allows collection of data in the seat of bank what will facilitate the spot of controls and the checks.

مجال الشركة:
البنوك
الدور الوظيفي:
تكنولوجيا المعلومات

Stage pour l'obtention de la licence appliquée en informatique pour l'administration des affaires

فبراير 2009 - مايو 2009

TeaSoft

تونس، تونس

فبراير 2009 - مايو 2009

Réalisation d'un HelpDesk

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Stage d'été

يوليو 2008 - يوليو 2008

UBCI BNP Parisbas

تونس، تونس

يوليو 2008 - يوليو 2008

Effectuer les transactions bancaires pour les clients

مجال الشركة:
البنوك
الدور الوظيفي:
إدارية

التعليم

Institut des Hautes Etudes Commerciales à Carthage ( IHEC Carthage)

يوليو 2011

يوليو 2011

ماجستير، informatique pour l'administration des affaires, e-commerce

تونس

المعدل التراكمي (نقاط): 14.66 من 20

المعدل التراكمي (نقاط): 14.66 من 20

Obtention du diplôme de la licence appliquée en informatique pour l'administration des affaires en 2009 avec la mention "très Bien" d'une moyenne de 17/20 pour la soutenance, et la mention "Assez Bien" pour une moyenne de 13.97/20 au cours de l'année. Obtention du diplôme de mastere en e-commerce en 2011 avec la mention "Très Bien" d'une moyenne de 17/20 pour la soutenance, et la mention "Bien" pour une moyenne de 14.66/20 au cours de l'année.

Skills

Order Management
Expert
Order Management
Expert
Administration
Expert
Administration
Expert
Availability
Expert
Availability
Expert
Fax
Expert
Fax
Expert
Order
Expert
Order
Expert
Internet
Expert
Internet
Expert
Microsoft Office
Expert
Microsoft Office
Expert
marketing automation
Intermediate
marketing automation
Intermediate
seo
Expert
seo
Expert
agile
Expert
agile
Expert
scrum
Expert
scrum
Expert
Order
Expert
Order
Expert
Fax
Expert
Fax
Expert
Availability
Expert
Availability
Expert
Administration
Expert
Administration
Expert
Order Management
Expert
Order Management
Expert

اللغات

العربية
متمرّس
الفرنسية
متمرّس
الانجليزية
متوسط

الهوايات

  • Dancing
  • Cooking
  • Yoga