executive secretary and administration coordinator
La Victoire Decoration and Trading
مجموع سنوات الخبرة :8 years, 2 أشهر
Answering phones and directing the calls to the correct people
Greeting visitors and directing them to the appropriate place
Managing multiple or complex calendars for meetings, travel and personal commitments
Making travel arrangements for in-office professionals and a special visitors
Sitting in on meetings to take minutes
Creating memos, reports and agendas as needed
Negotiating with suppliers and vendors to gather quotes, order supplies and maintain office inventory
Preparing financial statements, invoices, letters and statements
Disseminating memos, reports and other information to relevant colleagues
Efficiently managed daily operations, ensuring a well-organized and productive work environment. Facilitated effective communication through prompt handling of emails, calls, and official correspondence. Maintained accurate and up-to-date records through meticulous data entry and streamlined record-keeping systems.
Successfully organized and coordinated corporate events and meetings, managing logistics and ensuring smooth execution.
Provided comprehensive support to department heads, demonstrating adaptability and flexibility in diverse tasks.
Utilized Microsoft Office, Google Workspace, and project management tools to enhance workflow efficiency.
Upheld the highest standards of confidentiality in handling sensitive information.
Executed effective calls to individuals, providing clear and compelling information to enhance their understanding of the products and services offered.
Designed and implemented daily surveys to assess customer opinions and evaluate satisfaction levels, contributing to the improvement of service quality.
Successfully met set targets regularly, concentrating on improving success rates and increasing sales volume.
Analyzed daily data and prepared comprehensive reports, highlighting strengths and opportunities for improvement.
Demonstrated positive interaction with customers, leveraging strong communication skills and the ability to handle work challenges.
Actively pursued skill development by staying updated on the latest telemarketing techniques and adopting best practices.
Assisted lawyers with reviewing and organising witness reports.
Filled all court documents on behalf of the attorneys.
Directed and coordinated law office activity, including delivery of subpoenas.
Scheduled and coordinated meetings, appointment, and travel arrangements for supervisors and managers.
Trained 2 administrative assistants during a period of company expansion to ensure strict adherence to company policies.
Maintained an organized system of documents, an electronic method.
