youmna naffaa, Protection Officer

youmna naffaa

Protection Officer

Amel Association, UNHCR Community

Location
Lebanon - Beirut
Education
Master's degree, International Relations and Diplomacy
Experience
8 years, 4 Months

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Work Experience

Total years of experience :8 years, 4 Months

Protection Officer at Amel Association, UNHCR Community
  • Lebanon - Beirut
  • My current job since June 2022

Gathering protection trends at the BML level, through community centers interviews and field visits
• Analysis and reporting of protection trends
• Supervising, assessing, and supporting social workers when providing sessions
• Overseeing and monitoring the implementation of protection activities
• Conducting focused-group discussions with beneficiaries for strategy plan
• Providing technical support to social workers and case workers
• Identifying capacity building needs and providing training to staff
• Ensuring inclusion in CDCs across sector activity implementation

Outreach Volunteers Coordinator - UNHCR OV program at Amel Association
  • Lebanon - Beirut
  • My current job since June 2019

• Conduct the identification, selection, and recruitment process of potential candidates
• Conduct performance evaluation and capacity building
• Monitor the daily activities in the field, good planning, and coordination
• Conduct regular household field visits, and provide the volunteers with guidance during tasks completion
• Ensuring quality of deliverables, information dissemination, and volunteers community engagement
• Ensuring proper referral pathway internally and to partners
• Ensure proper data collection and report on referrals and activities
• First person of contact for the volunteers, directly coordinating with UNHCR focal and partners
• Over-reaching yearly target and expanding the volunteers’ team and area of coverage
• Ensuring adequate follow-up on referrals and cases internally and through partners

Life skills trainer, UNHCR community-based protection at Amel Association
  • Lebanon - Beirut
  • March 2017 to December 2022

• Creating, customizing, and adapting life skills curriculum on a yearly basis • Providing life skills and PSS sessions
• Preparing cycle plan, coordinating with trainers and social workers
• Conducting activity monitoring through pre/post-tests
• Selecting and mentoring interns
• Supervising activity implementation and performance evaluation
• Supporting social workers with solidarity initiatives and community group capacity building
• Patient screening, and case assessment
• Psychological follow-up and referral

Psychologist at Private practice
  • Lebanon - Beirut
  • January 2016 to January 2017

• Patient screening, case assessment, and diagnosis
• Psychometric test administration
• Planning of therapeutic path
• Supporting in transition and evaluation of progress

Data Clerk at Caritas Lebanon, UNICEF
  • Lebanon - Beirut
  • September 2016 to October 2016

• Registration of beneficiaries in NFE through interviews
• Monitoring and data cross-checking
• Follow-up on attendance, M&E tools

Education

Master's degree, International Relations and Diplomacy
  • at Universität Oberta de Catalunya
  • April 2023
Diploma, Cognitive Behavior Therapy
  • at Beck Institute
  • May 2017
Diploma, Project Management
  • at Haigazian University
  • February 2016
Master's degree, Clinical Psychology
  • at Lebanese University
  • January 2016

Specialties & Skills

Reporting
Capacity Building
Staff Supervision
Monitoring
Team Management
DATA COLLECTION
MENTORING
RECRUITING
MEETING FACILITATION
REPORTS
DIAGNOSIS
MICROSOFT OFFICE
field work

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate
Spanish
Beginner