Sales Executive
Dubai Duty Free
Total years of experience :12 years, 3 Months
• Responsible for all customer complaints
• Responsible in solving customer complaints in Billing, handset trouble shooting, activation and all kinds of issue regarding mobile phones and other related accounts such as home phone, broadband internet and wireless broadband
• Last point person when it comes in solving customer complaints
• Taking in calls in a timely manner
• Assisting customer inquiry regarding their account,
• Monitoring Cases and other issues on customer’s account