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Younes Nimzilne, restaurant manager

Younes Nimzilne

restaurant manager·Kempinski Hotels

Saudi Arabia

Bachelor's degree, Business Administration And Hospitality Management

Work experience

Total years of experience: 11 years, 1 months

restaurant manager

October 2023 - Present

Kempinski Hotels

Eastern Province, Saudi Arabia

October 2023 - Present

overseeing 7 Outlets ! Acting F&B Operations Manager
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Operations Manager / Tea Master

November 2021 - Present

Emdhaat for Trading

November 2021 - Present

Developing and setting successive strategies and defining the tasks of the company that it seeks to its goal and clarifying all of this to employees and workers.
●Responsible for determining the necessary and appropriate training for workers and employees and appropriate with the company's goals.
●Develop a plan outlining customer, employee and organizational priorities.
●Monitor employees, knowledge levels, skills, attitude, expectations, and motivation to achieve organizational requirements
●Develop a plan to organize the needs of employees and workers for the functioning of the production process.
●Communicate to make decisions related to operational activities and to define strategic objectives.
●Review financial information and adjust operating budgets to enhance profitability.
●Managing relationships and agreements with external partners.
●Evaluate overall performance by collecting, analyzing and interpreting data and metrics.
●Oversee and organize customer support operations to enhance customer satisfaction.
●Managing procurement and coordinating resource allocation.
●Planning and monitoring the workflow on a daily basis to ensure smooth and unobstructed work.

Tea Master (Outlet Manager)

November 2020 - August 2021

Zulal Wellness resor

November 2020 - August 2021

Responsable de l'ensemble du programme de thé à bord, y compris les ventes, la formation, l'inventaire et les procédures de demande appropriées
●Répondez aux questions sur les sélections de menu. Communiquer avec la cuisine concernant les questions de menu, la durée d'attente et la disponibilité des produits.
●Superviser l'inventaire du bar en grains de café, thés, sirops, vins et bières sans alcool, ainsi que les outils et l'équipement en s'assurant que le bar est entièrement approvisionné.
●Communiquer les besoins de repas supplémentaires, les allergies, les besoins alimentaires et les demandes spéciales à la cuisine
●Gère le coût cible des ventes pour les opérations de thé tel que déterminé par les budgets de l'entreprise.
●S'assure que toutes les normes de service de thé de l'entreprise et les séquences de service sont suivies et respectées par le personnel pendant son service.
●S'assure que le personnel sous ma supervision suit et se conforme à toutes les règles et réglementations de la santé publique.
●Signale les besoins d'entretien et s'assure que tout l'équipement est en bon état et répond aux normes de sécurité.
●Dirige la formation du thé au personnel du restaurant et dirige les élégantes cérémonies du thé qui se déroulent à bord.
●Effectue d'autres tâches connexes assignées ou selon les directives. L'omission de tâches précises n'empêche pas le superviseur d'attribuer des tâches qui sont logiquement liées au poste.
●Création d'un menu de thé pour toutes les points de vente F&B du resort
●Négocier avec les fournisseurs en achetant des thés
●Créer des mélanges de signature exclusifs pour les stations
Company industry:
Other Healthcare Services

Tea Master (Outlet Manager)

November 2020 - August 2021

Zulal Wellness resor

November 2020 - August 2021

Responsible for the entire onboard tea program to include sales, training, inventory and proper requisitioning procedures.
●Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, and product availability.
●Oversee bar inventory of coffee beans, teas, syrups, non-alcoholic wines & beers, and tools & equipment ensuring bar is fully stocked.
●Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
●Manages the target cost of sales for tea operation as determined by the company budgets.
●Ensures that all company tea service standards and sequences of service are being followed and adhered to by the staff while on duty.
●Ensures that the staffs under my supervision follow and are compliant with all Public Health rules and regulations.
●
●Reports maintenance needs and ensures that all equipment is in proper condition and meets the safety standards.
●Conducts the tea training of beverage and restaurant staff and conducts the elegant tea and tea ceremonies that are held on board.
●Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
●Creating Tea Menu for the F&B Outlets within the resorts
●Negotiating with the suppliers by purchasing teas
●Creating exclusive signature blends for the resorts
Company industry:
Other Healthcare Services

Barista

November 2017 - July 2019

Royal Greens Golf & Country Club

Saudi Arabia

November 2017 - July 2019

Préparez et servez des boissons chaudes et froides avec un inventaire de plus de 30 types de cafés et de thés.
●Élaborer et mettre en œuvre des menus de boissons créatifs quotidiens pour les cocktails sans alcool et les sirops de boissons artisanaux.
●Superviser l'inventaire du bar en grains de café, thés, sirops, vins et bières sans alcool, ainsi que les outils et l'équipement en s'assurant que le bar est entièrement approvisionné.
●Maintenir la propreté et l'apparence de haute qualité du bar.
●Travailler en étroite collaboration avec les coordonnateurs d'événements en préparation du Championnat d'Europe de golf (février 2019) en veillant à ce que l'inventaire, la mise en place et les zones de bar soient préparés.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Barista

November 2017 - July 2019

Royal Greens Golf & Country Club

Saudi Arabia

November 2017 - July 2019

Prepare and serve hot & cold beverages with an inventory of over 30 types of coffee and teas.
●Develop and implement daily creative drink menus for mocktails and artisanal drink syrups.
●Oversee bar inventory of coffee beans, teas, syrups, non-alcoholic wines & beers, and tools & equipment ensuring bar is fully stocked.
●Maintain cleanliness and high-quality appearance of the bar.
●Work closely with event coordinators in preparation of the European Golf Championship (Feb 2019) ensuring inventory, set-up, and bar areas are prepared.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Head Waiter

May 2017 - October 2017

Guylian Belgian Doh

May 2017 - October 2017

Superviser le personnel du restaurant et les opérations quotidiennes; horaires et tâches coordonnés du personnel.
●Inventaire géré tel que verrerie, assiettes, serviettes, linge de maison, etc.
●Garder les zones de restauration propres et visuellement attrayantes pour les clients entrants.
Job role:
Hospitality and Tourism

Head Waiter

May 2017 - October 2017

Guylian Belgian Doh

May 2017 - October 2017

Supervised restaurant staff and daily operations; coordinated staff schedules and tasks.
●Managed inventory such as glassware, plates, napkins, linens, etc.
●Kept restaurant areas clean and visually appealing to incoming guests.
Job role:
Hospitality and Tourism

Chef de rang

October 2016 - May 2017

Four Seasons Hotel & Resorts

Egypt

October 2016 - May 2017

Personnel de salle à manger supervisé; répartir les tâches, les postes de travail et les responsabilités quotidiennes.
●Fournir des commentaires et des évaluations de performance à l'équipe de la salle à manger.
●S'assurer que la salle à manger et les aires de travail étaient propres et organisées.
●Accueillir les invités et s'assurer qu'ils reçoivent un service de la plus haute qualité; suggestions d'entrées populaires et de vins aux invités.
●Greet guests and ensure they receive the highest quality service; suggestions of popular appetizers and wines to guests.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Head Waiter

October 2016 - May 2017

Four Seasons Hotel & Resorts

Egypt

October 2016 - May 2017

Supervised dining room personnel; assigning duties, workstations, and day-to-day responsibilities.
●Provided feedback and performance evaluations to dining room team.
●Ensured dining room and work areas were clean and organized.
●Greeted guests and ensured they were provided with the highest quality service; suggested popular entrees and wines to guests.
●Managed supply requisition for glassware, silverware, napkins, etc.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Commis de Rang

December 2015 - October 2016

Four Seasons Hotel & Resorts

Egypt

December 2015 - October 2016

Fourni un excellent service client à tous les invités; répondre aux questions, faire des recommandations de nourriture / boisson sur demande et présenter des plats du jour.
●Salle à manger préparée avec des draps, de l'argenterie, de la verrerie et un décor appropriés pour les réservations et les événements quotidiens.
●Maintien de la propreté des tables et des comptoirs du bar.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Waiter

December 2015 - October 2016

Four Seasons Hotel & Resorts

Egypt

December 2015 - October 2016

Provided excellent customer service to all guests; answering questioning, making food/drink recommendations upon request, and presenting daily specials.
●Prepared dining room with proper linens, silverware, glassware, and décor for daily reservations and events.
●Maintained cleanliness of tables and bar counters.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Senior Restaurant Supervisor

January 2014 - December 2015

Primero Food

January 2014 - December 2015

Gérer les opérations quotidiennes du restaurant telles que l'inventaire et les horaires des employés.
●Superviser l'embauche et l'intégration des nouveaux employés.
Job role:
Management

Senior Restaurant Supervisor

January 2014 - December 2015

Primero Food

January 2014 - December 2015

Managed the restaurant's daily operations such as inventory and employee schedules.
●Oversaw the hiring and onboarding of new employees.
Job role:
Management

Education

EHPM / HEC

January 2025

January 2025

Bachelor's degree, Business Administration And Hospitality Management

Morocco

GPA (percentage): 85%

GPA (percentage): 85%

Groupe des Escoles Internationales

January 2014

January 2014

Diploma, ESG / GEI:

Morocco

Skills

BOISSONS
Expert
BOISSONS
Expert
ONBOARDING
Expert
ONBOARDING
Expert
MICROSOFT EXCEL
Expert
MICROSOFT EXCEL
Expert
DEMANDE
Expert
DEMANDE
Expert
EXCEL
Expert
EXCEL
Expert
PRéPARATION
Expert
PRéPARATION
Expert
CAFé
Expert
CAFé
Expert
OPéRATIONS
Expert
OPéRATIONS
Expert
COLLABORATION
Expert
COLLABORATION
Expert
COORDINATING
Expert
COORDINATING
Expert

Languages

French

Expert

English

Expert

Arabic

Native Speaker