يوسف إبراهيم حسن عبدالشافي, Receptionist

يوسف إبراهيم حسن عبدالشافي

Receptionist

cleopatra hospitals group

البلد
مصر
التعليم
بكالوريوس, social science
الخبرات
8 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 7 أشهر

Receptionist في cleopatra hospitals group
  • مصر - القاهرة
  • مايو 2019 إلى ديسمبر 2023

Greet clients and visitors with a positive, helpful attitude.
Assisting clients in finding their way around the office.
Announcing clients as necessary.
Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
Preparing meeting and training rooms.
Answering phones in a professional manner, and routing calls as necessary.
Assisting colleagues with administrative tasks.
Performing ad-hoc administrative duties.
Answering, forwarding, and screening phone calls.
Sorting and distributing mail.
Hiring, managing, and developing the junior administrative team.
Provide excellent customer service.
Scheduling appointments.

Waiter في palm club hotel
  • مصر - القاهرة
  • يونيو 2015 إلى يونيو 2019

Greet customers and hand out menus.
Take meal and beverage orders from customers and place these orders in the kitchen.
Make menu recommendations and inform patrons of any specials.
Deliver meals and beverages to tables when they have been prepared.
Check that customers are satisfied with their meal.
Prepare the bill for tables when requested.
Cash up bills and ensure that the correct amount has been paid.
Administer change to tables if needed.

الخلفية التعليمية

بكالوريوس, social science
  • في Helwan University
  • يوليو 2019

The social sciences are of great importance in all areas of life, especially in the areas of social care, primary care, the justice system, and business,

Specialties & Skills

Sales skills
Presentation Skills
problem solving skills
Client Service
Customer Service
Basic computer and system skills
Friendly, helpful, confident and engaging personality
Basic administration skills
trong communication skills and IT fluency.
Proficient in Word, Excel, Outlook, and PowerPoint.
Comfortable using a computer for various tasks.
Excellent organizational skills.
Basic numeracy skills.
The ability to stand for extended periods.
Emotional Control
Following Complex Instructions
Knowledge of Basic Security and Fire Inspection Procedures
Safety Management
Written and Verbal Communication
Reporting Skills
Good portfolio for video editing and videography
Ability to plan and make proper coverage for our events
Knowledge of how to use lights in video making
Ability to use video editing and photo editing software (Adobe Premiere, After effects, photoshop, e
Having a sense of humor is a plus and tolerance for all team members
Understanding of Microsoft Office and/or Google Workspace
Ability to type a certain rate of words per minute
Familiarity with graphic design and desktop publishing
Prepare accurate reports
Ability to write persuasively

حسابات مواقع التواصل الاجتماعي

اللغات

العربية
اللغة الأم
الانجليزية
متوسط
الالمانية
متمرّس

التدريب و الشهادات

بكالوريوس العلوم الاجتماعية (الشهادة)
تاريخ الدورة:
June 2019
ICDL (الشهادة)
تاريخ الدورة:
March 2018

الهوايات

  • reading
  • Joining centers to benefit from courses that teach new activities.
  • travel