Chief Executive Officer
The Jordanian Mappers
Total years of experience :5 years, 4 Months
- Established a bespoke travel service catering to clients seeking private, personalized experiences, offering freedom from group tours and tailored journeys at their preferred pace.
- Led comprehensive business management activities, directing strategic planning and operational execution to drive success and achieve organizational objectives. Over the years, facilitated over 700 travelers with more than 250 bespoke experiences.
- Directed tour operations focusing on efficiency and guest satisfaction and Maintained a 5-star rating on TripAdvisor. This has been achieved by ensuring seamless experiences and creating memorable journeys for our clientele.
- Achieved a remarkable 73% reduction in transaction fees for the business through strategic partnerships with adaptive payment providers, while offering clients significant fee cost reduction averaging 80% by implementing fee-free options.
- Managed human resources functions, including recruitment, training, and performance evaluation, and managed a talented and cohesive team dedicated to achieving business excellence.