Yousef Awad, Technical Support Engineer

Yousef Awad

Technical Support Engineer

Mohamed Abdulrahman Al-Bahar ( Caterpillar dealer), Head Office, Sharjah, UAE

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, Mechanical Engineering
Experience
11 years, 10 Months

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Work Experience

Total years of experience :11 years, 10 Months

Technical Support Engineer at Mohamed Abdulrahman Al-Bahar ( Caterpillar dealer), Head Office, Sharjah, UAE
  • United Arab Emirates
  • My current job since October 2013

Technical support for material handling equipments (CAT lift trucks, Konecranes lift trucks, Unicarriers warehouse equipments, Terex cranes)

Duties & responsibilities:


• Provide technical support for all Al- Bahar branches (6 main branches in 5 countries).
• Main contact with the manufacturers' technical support team.
• Main contact in goodwill negotiations & major warranty issues.
• Coordinate training courses as per technicians' needs.
• Assist Parts & Sales department in their inquiries.

Junior Engineer at Arab Ship Management Ltd.
  • Jordan - Amman
  • June 2012 to February 2013

Junior Engineer- Arab Ship Management Ltd. (Jordan)

• Name of ship: MV Black Iris
Date of Engagement-Discharge: 09/06/2012- 09/09/2012
Gross Tonnage: 9085
Main Engine: 2*DUETZ SBV 12M 640 (6000 HP@ 500 RPM)
Generators: 2*DUETZ DVM 528-535 KW

Responsibilities and Duties:
- Operational engineer.
- Supervision in the control room.
- Disassembling main engine’s units and main bearings.

• Name of ship: MV Bridge
Date of Engagement-Discharge: 17/09/2012- 04/02/2013
Gross Tonnage: 7363
Main Engine: Wärtsilä (6000 HP @ 500 RPM)
Generators: 3*Caterpillar C18 450KW

Responsibilities and Duties:
- Operational engineer during sailing.
- Supervision for main engine, generators, boiler, pumps and compressors.
- Maintenance and repair for main engine units at “Bur Said” floating dock.
- Installing three caterpillar generators at “Bur Said” floating dock.
- Maintenance for main boiler and auxiliary boiler at “Bur Said” floating dock.
- Diesel fuel bunkering.

Project Engineer at Lavender for Trade and Services LTS
  • Jordan - Amman
  • November 2011 to April 2012

Project Engineer- Lavender for Trade and Services; LTS, Amman, Jordan

• Project title: Jordan University for Science and Technology (JUST) Metrological Mast
Project Clarification: Two locally designed elevators carrying metrological instruments, attached to a 64m guyed tower.



Responsibilities and Duties:
-Supervising the manufacturing process.
-Assembling elevator tracks with tower sections.
-Supervising tower installation.

Education

Bachelor's degree, Mechanical Engineering
  • at University of Jordan
  • August 2011

Mechanical Engineering

Specialties & Skills

Science
Manufacturing
MS office
Technical writing
Technical Support
Technical Communication
Technical Documentation
Analytical thinking

Languages

Arabic
Expert
English
Expert

Memberships

Jordan Engineers Association
  • member
  • September 2011

Training and Certifications

Elementary First Aid, Fire Fighting & Fire Prevention, ...etc (Certificate)
Date Attended:
May 2012
Valid Until:
May 2017
Attendance Certificate (Certificate)
Date Attended:
October 2011
Valid Until:
November 2011