يوسف إسماعيل

• Work very closely with wide range of channels and system integrator in UAE
• Build very good relation with system integrator companies and channels and provide the stock availability and fast response to their inquiry
• Coordinating between channels, re-seller, system integrator with vendors and arranging training for channels & re-seller members to improve their knowledge of products
• Introduce the vendors to a new channels and re-seller and system integrator
• Improve SMB and Khalid Bin Al Walid Street business
• Add new channels and re-seller to my accounts lists
• Follow up with vendors & Warehousing till receive all the items.
• Monitor the performance of products.
• Preparing products forecasts and constantly monitoring inventory levels to ensure products availability.
• Making visits to end user with partners to ensure and help closing deals and checking the market for new leads

• Selling IT solutions
- Security (F5, Trendmicro, Paloalto, Cisco, ……)
- Networking (Cisco, Juniper, …. )
- Microsoft licensing
- Hardware Infrastructure (PCs, Laptops, printers, scanners, servers, storages, …..)
• Building and maintaining an effective partnership across various stakeholders, decision-makers and influencers within the covered accounts.
• Excellent relation with HP accounts managers to secure the potential business.
• Maintaining and regularly updating customers’ database along with customers’ brief including pipeline, potential revenue, needs, and any potential risk.
• Follow up with supplier to arrange the materials on the time
• Tracks orders and confirms system lead times, delivery dates, and costs
• Searching for vendors/suppliers for different Products
• Coordinating between technical teams, vendors and customers to address any problems or concerns.
• Helping the covered accounts to understand their needs and come up with the best solution and products needed.
• Building close relationships with vendors and identifying potential pipeline along with the support needed.
• Working closely with vendors to identify account strategy, roadblocks and risks, price to win, and needs while bidding for tenders and closing deals.
• Identifying potential new accounts and converting them to covered accounts.

* Follow up with supplier to arrange the materials on the time
* Tracks orders and confirms system lead times, delivery dates, and costs
* Searching for vendors/suppliers for different Products

Providing Syriatel customer with high level service that meet their requirements and various
needs
* responsible for Service center stock
* Accepting customers cash payments through advanced billing system
* Promoting, communicating and selling syriatel service to the customers
* Dealing with syriatel customers complaints within preset time frame by providing efficient
solutions in coordination with the concerned parties
* lines selling process and ISP selling process
* Meeting sales goals and overall quality of service
* To enhance the level of syriatel customers satisfaction & loyalty
* To provide the best quality of service and exceed customer expectations
* To strengthen the job-knowledge of the all sales department employees and maintain their
professional manner
* To promote cost efficiency mainly in the customer service projects.

Writing detailed reports & letters.
* Applying a range of techniques to resolve different types of business problems.
* Using IT software to manage data.
* Visiting & dealing with a variety of different clients and client’s sites to sell them different
types of insurance.
ADVERTISING REPRESENTATIVE (YELLOW PAGES) 6 MONTH:
* Carry out public relations functions within local community to enhance publication sales.
* Maintain customary contact with existing clients and sell up where possible.
* Make use of sales training on every call in benefits of products, establishing needs.
* Verify the daily checking document daily.
* Make sure the client details are all the time completely up-to-date.
MEDICAL EQUIPMENTS SALES REPRESENTATIVE 6 MONTH:
* Declared top performer in initial sales training class.
* Responsible for the promotion of three prescription products.