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Yousef Tafakji, Senior Technical Consultant / Senior IT Trainer

Yousef Tafakji

Senior Technical Consultant / Senior IT Trainer·New Horizons Apex Training And Consultation

Jordan

Bachelor's degree, Computer Science

Work experience

Total years of experience: 15 years, 4 months

Senior Technical Consultant / Senior IT Trainer

January 2018 - September 2020

New Horizons Apex Training And Consultation

Amman, Jordan

January 2018 - September 2020

• Deploying and Managing Windows Server 2012, 2016 and 2019.
• Managing Active Directory Domain and group policy Migration.
• Deploying and Managing Microsoft Exchange Server 2019 and 2013.
• Instructor for Technical courses Including Microsoft Server, Exchange, Comptia A+ and Network+, adn others.
• Implementing Server Virtualization with Hyper-V.
• Designing and implementing System Center Configuration Manager (SCCM) Solution for OS and Application Deployment, Remote Connections, and update management
• Configuring Mailbox Servers and managing Mailboxes, Email Address Policies, Outlook Web App, and Outlook Anywhere.
• Administration for Online Testing systems including VUE, EC-Council and Kryterion.

Company industry:
IT Services
Job role:
Information Technology

Senior Technical Consultant / Senior IT Trainer

October 2015 - December 2017

NEW HORIZONS COMPUTER LEARNING CENTER

Amman, Jordan

October 2015 - December 2017

Deploying and Managing Windows Server 2003, 2008, and 2012.
• Managing Active Directory Domain and group policy Migration 2008 to 2012.
• Deploying and Managing Microsoft Exchange Server 2010 and 2013.
• Implementing Server Virtualization with Hyper-V.
• Designing and implementing SCCM Solution for OS and Application Deployment, Remote Connections, and update management
• Configuring Mailbox Servers and managing Mailboxes, Email Address Policies, Outlook Web App, and Outlook Anywhere.
• Instructor for Technical courses.

Company industry:
IT Services
Job role:
Information Technology

Network Administrator /Technical Consultant /IT Trainer

July 2014 - September 2015

COMPUBASE UAE

Abu Dhabi, United Arab Emirates

July 2014 - September 2015

• Server and network administration
• Setup and troubleshoot client computers
• Technical Administrator for online testing systems including PearsonVUE, Prometric, ICDL, and TOEFL.
• Upgrading and reconfiguring servers and network infrastructure
• Installing and configuring exchange server for email management
• Creating and maintaining a lab infrastructure including Active directory, SQL database servers, exchange server for training labs
• Deploying System Center Configuration Manager to install operating systems, Applications and Updates through the network
• Creating Custom Images using acronis for roaming laptops
• Install and Configure System Center Data Protection Manager for server backups and restore
• Instructor for Technical courses

Company industry:
IT Services
Job role:
Information Technology

Technical Consultant /IT Trainer

February 2013 - May 2014

NEW HORIZONS COMPUTER LEARNING CENTER

Amman, Jordan

February 2013 - May 2014

• Managing Active Directory Domain and group policy Deploying and Managing Microsoft Exchange Server 2010 and 2013.
• Implementing Server Virtualization with Hyper-V.
• Configuring Mailbox Servers and managing Mailboxes, Email Address Policies, Outlook Web App, and Outlook Anywhere.
• Instructor for Technical courses

Company industry:
IT Services
Job role:
Information Technology

Network Administrator/ Technical Trainer

January 2009 - January 2013

UNITED TECHNOLOGY SOLUTIONS (UTS)

Amman, Jordan

January 2009 - January 2013

• Technical Administrator for online testing systems including PearsonVUE, Prometric.
• Network configuration and administration
• Managing and troubleshooting client desktops, Applications, Email, and network connections
• Configuring and maintaining email servers, print servers, and network backup
• Instructor for Technical courses

Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Information Technology

Computr Trainer \ Technition

May 2005 - January 2009

CompuBase International

Amman, Jordan

May 2005 - January 2009

• Technical Administrator for online testing systems including PearsonVUE, Prometric.
• Network configuration and administration
• Managing and troubleshooting client desktops, Applications, Email, and network connections
• Configuring and maintaining email servers, print servers, and network backup
• Server and network administration
• Desktop Support Technician
• Instructor for Office, ICDL, and Technical courses

Company industry:
IT Services
Job role:
Training and Development

Education

Applied Science University

May 2005

May 2005

Bachelor's degree, Computer Science

Jordan

GPA (percentage): 72%

GPA (percentage): 72%

Skills

Troubleshooting
Expert
Troubleshooting
Expert
Science
Expert
Science
Expert
Vue
Expert
Vue
Expert
Installation
Expert
Installation
Expert
Courses
Expert
Courses
Expert
Troubleshooting
Expert
Troubleshooting
Expert
Science
Expert
Science
Expert
Vue
Expert
Vue
Expert
Installation
Expert
Installation
Expert
Courses
Expert
Courses
Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
CompTIA A+ IT Technician
May 2009
Microsoft Certified Trainer
Apr 2010
Microsoft Certified Technology Specialist (MCTS) Windows 7
Oct 2009
Microsoft Certified Solution Associate (MCSA) 2017: Windows 10
Jun 2017
Microsoft Certified Solution Expert (MCSE) 2012: Server Infrastructure
Apr 2014
Microsoft Certified Solution Expert (MCSE) 2016: Could Platform and Infrastructure
Sep 2016
Microsoft Certified Solution Expert (MCSE) 2017: Mobility
Mar 2017
Microsoft Certified Solution Expert (MCSE) 2016: Messaging
Jan 2017
Microsoft Certified Solution Expert (MCSE) 2017: Enterprise Devices and Apps
Mar 2017
Microsoft Certified Solution Expert (MCSE) 2017: Productivity
Jan 2017