Strategic Channels Officer
Zain company
Total years of experience :3 years, 0 Months
• Maximized revenue through strategic optimization of distribution networks
• Achieved a 30% revenue increase by securing contracts with new agencies
• Established and nurtured robust relationships with key partners and stakeholders
• Identified and capitalized on emerging market opportunities
• Provided comprehensive training and guidance, driving team performance
• Led cross-functional teams to consistently exceed sales targets and KPIs
• Provided prompt and efficient resolution of customer inquiries and complaints
• Maintained accurate records and reports to ensure comprehensive documentation
• Contributed to a positive customer experience through attentive service
• Optimized business processes to enhance operational efficiency
• Delivered superior client support, resulting in a 20% increase in customer retention
• Implemented innovative troubleshooting methodologies, reducing resolution time by 15%
• Collaborated with cross-functional teams to resolve complex technical issues swiftly
• Maintained meticulous records and provided detailed documentation for reference
• Communicated technical concepts effectively to non-technical stakeholders
• Proactively identified and addressed system vulnerabilities to ensure data security
I've been involved in MIS Club and other Extracurricular activities
