Youseff Sierra, OPTICIAN CUM SENIOR SALES

Youseff Sierra

OPTICIAN CUM SENIOR SALES

MAGRABI OPTICAL

Location
United Arab Emirates
Education
Master's degree, PUBLIC ADMINISTRATION
Experience
17 years, 2 Months

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Work Experience

Total years of experience :17 years, 2 Months

OPTICIAN CUM SENIOR SALES at MAGRABI OPTICAL
  • United Arab Emirates - Dubai
  • My current job since July 2010

• Provides adequate information and correct advice to patients with the appropriate type of lenses and frames based on the prescription.
• Explains clearly in a concise manner the features, advantages and benefits of the different type lenses and frames that Magrabi Optical provides.
• Handles patient’s medical insurance transactions, direct billing procedures, E-claims and reports.
• Measures IPD, diameter, pre-calculation and execute basic technical knowledge
• Ensures that ophthalmic lenses are accurate through quality control.
• Provides high quality customer service, handles complains effectively.
• Do upselling and offers high brand products and lenses to increase the sales.
• Conducts daily, weekly and monthly inventory
• Maintains sales reports, petty cash reports and monitors Oracle SAP sales system daily.

SENIOR SALES EXECUTIVE at MAGRABI OPTICAL
  • United Arab Emirates - Dubai
  • My current job since July 2010
Senior Sales Consultant at Asgharali Co.W.L.L.
  • March 2007 to June 2010

Education

Master's degree, PUBLIC ADMINISTRATION
  • at WESTERN MINDANAO STATE UNIVERSITY
  • March 2001
Bachelor's degree, POLITICAL SCIENCE
  • at bachelor of arts major in political science
  • April 2000

Specialties & Skills

Administrative
Customer Service Skills
Public Administration
Administration
Science
COMMUNICATION SKILLS ( ENGLISH & ARABIC LANGUAGE-ORAL AND WRITTEN)
VISUAL MERCHANDISING
SOCIAL MEDIA SKILLS
CUSTOMER SERVICE SKILLS
CLERICAL SKILLS
MICROSOFT OFFICE TOOLS PROFICIENCY

Languages

English
Expert
Arabic
Intermediate
Spanish
Intermediate
Tagalog
Native Speaker

Training and Certifications

Selling and Customer Service Orientation Seminar (Training)
Training Institute:
Selling and Customer Service Orientation Seminar
Date Attended:
July 2012
Duration:
24 hours
Varilux Academy Asia Pacific (VAAP) (Training)
Training Institute:
Varilux Academy Asia Pacific (VAAP
Date Attended:
March 2011
Duration:
24 hours
Opthalmic Lenses and Technical Training (Training)
Training Institute:
Opthalmic Lenses and Technical Training
Date Attended:
September 2011
Duration:
8 hours
Luxottica Product Training (Training)
Training Institute:
LUX Academy
Date Attended:
March 2012
Duration:
8 hours

Hobbies

  • CARPENTRY,DRIVING,INTERNET SURFING