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Yousef Suleiman, Export Sales Manager

Yousef Suleiman

Export Sales Manager·UNITED INSULATIONS CO

Saudi Arabia

Bachelor's degree, BUSINESS ADMINISTRATION

Work experience

Total years of experience: 22 years, 1 months

Export Sales Manager

October 2020 - Present

UNITED INSULATIONS CO

Jeddah, Saudi Arabia

October 2020 - Present

• Developed export sales strategy, enhancing international market presence
• Expanded customer base through long-term relationship building
• Collaborated with product teams to optimize export market offerings
• Adapted products for diverse markets, ensuring compliance
• Analyzed global market trends to refine sales strategies
• Represented company at international trade events
• Report on sales performance, proposing corrective actions
• Monitor overall sales performance (sales performance, visitations, potential
prospects) and KPI
• Supervised and motivated sales team to exceed activity standards

Company industry:
Manufacturing
Job role:
Management

Export Sales Manager

December 2017 - October 2020

ARNON PLASTIC INDUSTRIES CO. Ltd

Dammam, Saudi Arabia

December 2017 - October 2020

Strategy, Team Management and Planning
* Generating and enhancing the sales of ARNON products.
* Analyzing the trends of the customers and developing sales plans and strategies to meet their needs.
* Identify new business opportunities by tapping the potential customers.
* Make sure that the existing clients are retained and maintained.
* Ensure that the all the sales and marketing activities are carried out within the agreed budgets, volume, sales, and within the given time scales
* Take initiative and efforts to develop constructive and effective solutions to any issues that slow down or hamper procedures and activities.
* Keep updating about our competitors and new products.
* Conduct market research and analysis to identify areas of sales growth.
* Develop pricing structure in line with requirements of the sales targets and market viability.
* Manage, support, and supervise the sales team.
* Assists Sales Executives in preparation of proposals and presentations.
*Analyze the customers production and control the cross selling, down trade and apply the company campaign.
* Implement and continuously execute quality management programs consistent with executive requests to enhance customer satisfaction.
* Insures that all Executives meet or exceed all activity standards for prospecting calls, appointments, presentations, proposals and closes.
* Delegates authority and responsibility with accountability and follow-up.
* Conducts regular coaching and counseling with Sales Executives to build motivation and selling skills.
* Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
* Demonstrates ability to interact and cooperate with all company employees.
* Follow up and coordinate with credit officers to insure invoicing and collection on time.
* Coordinate and communicate directly with Operation department to insure Loading/ delivery.

Company industry:
Consumer Packaged Goods Manufacture
Job role:
Manufacturing

CMT Leader

June 2013 - December 2017

ARAMEX

Khobar, Saudi Arabia

June 2013 - December 2017

Supervised the commercial team and improved sales productivity.

Acquired new projects and submitted competitive bids.

Developed marketing and sales strategies to increase market share.

Analyzed and forecasted sales performance against targets

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Sales Manager

March 2011 - June 2013

logistics solution services (LSS)

Khobar, Saudi Arabia

March 2011 - June 2013

* Develops a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
* Responsible for the performance and development of team.
* Prepares action plans by individuals as well as by team for effective search of sales leads and prospects.
* Initiates and coordinates development of action plans to penetrate new markets.
* Assists in the development and implementation of marketing plans as needed.
* Conducts one-on-one review with all teams to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Account Executive’s sales and activity performance.
* Provides timely feedback to senior management regarding performance.
* Provides timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit margin.
* Maintains accurate records of all pricing, sales, and activity reports submitted by Account Executives.
* Assists Account Executives in preparation of proposals.
* Controls expenses to meet budget guidelines.
* Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
* Recruits, tests, and hires Account Executives based on criteria agreed upon by senior management.
* Insures that all Account Executives meet or exceed all activity standards.
* Delegates authority and responsibility with accountability and follow-up.
* Sets examples for Account Executives in areas of personal character, commitment, organizational and selling skills, and work habits.
* Conducts regular coaching and counseling with Account Executives to build motivation and selling skills.
* Maintains contact with all clients in the market area to ensure high levels of client satisfaction.
* Demonstrates ability to interact and cooperate with all company employees.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Management

Customer Account Manager

May 2004 - March 2011

aramex

Khobar, Saudi Arabia

May 2004 - March 2011

* Develop sales strategy for business solutions customers and work closely with team members to achieve strategy objectives.
* Monitor and report current market trends, competition, share and developments to Sales manager and other stakeholder.
* Insure customer channel migration in accordance with channel strategy, and seek for opportunities for migration of customers to higher segments.
* Provide recommendation on enhancing incentives schemes for the team members.
* Set performance targets for team members.
* Participate in and support / coach critical sales activities of team members.
* Monitor overall sales performance (sales performance, visitations, potential / prospect) and KPI.
* Organize regular team meetings.
* Effectively plan and allocate needed resources to achieve segment objective.
* Drive customers to use cost effective service channels and employees use of automation.
* Develop strong relations with decision makers on customer side.
* Regularly visit selected customers, especially those that have potential and may migrate into higher segments.
* Bring leads to be qualified and generate more business.
* Accountability for delivering sales targets.
* Follow up with credit controller to assure invoices are settled on time.
* Review the performance of staff, identifying staff training needs and planning training sessions.
* Record statistics and the performance level of the center, and preparing reports for executive use.
* Monitor random calls to improve quality, minimize errors and track operational performance.
* Analyze performance statistics and making operational decisions on the basis of these statistics.
* Forecast and analyze data against budget figures.
* Identify operational improvements opportunities, develop action plan and submit for executive use.
* Implement and continuously execute quality management programs consistent with executive requests to enhance customer satisfaction.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Management

Education

Isra University

April 2004

April 2004

Bachelor's degree, BUSINESS ADMINISTRATION

Jordan

Skills

Developer Tools
Expert
Developer Tools
Expert
Planing
Expert
Planing
Expert
Leadership
Expert
Leadership
Expert
Communication Skills
Expert
Communication Skills
Expert
Management
Expert
Management
Expert
Computer and software skills proficiency
Expert
Computer and software skills proficiency
Expert
An expert in Sales Support & Customer service/interaction skills
Expert
An expert in Sales Support & Customer service/interaction skills
Expert
Communication Interpersonal, Customer Service and Basic Accounting Skills.
Expert
Communication Interpersonal, Customer Service and Basic Accounting Skills.
Expert
Negotiation skills.
Expert
Negotiation skills.
Expert
Strong analysis and reporting skills
Expert
Strong analysis and reporting skills
Expert
Developer Tools
Expert
Developer Tools
Expert
Planing
Expert
Planing
Expert
Leadership
Expert
Leadership
Expert
Communication Skills
Expert
Communication Skills
Expert
Management
Expert
Management
Expert

Languages

English
Expert
Arabic
Expert

Training and Certifications

Training
Customer Relationship Management
aramex
Mar 2006
Logistic Awareness
aramex
Jun 2009
Supply Chain Management
aramex
May 2009
Quality Awareness
aramex
Nov 2007