Yousra Mohamed  Mohamed, Receiption

Yousra Mohamed Mohamed

Receiption

Community college of Qatar (Temp project)

Location
Qatar
Education
Bachelor's degree, Accounting
Experience
5 years, 0 Months

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Work Experience

Total years of experience :5 years, 0 Months

Receiption at Community college of Qatar (Temp project)
  • Qatar
  • August 2017 to September 2017

Receiption in college

Data Entry (temp Project) at Ministry of Transportation
  • Qatar - Doha
  • August 2016 to November 2016

- Enter the required data on the system
- Preparing and arranging the documents
- Ensure that of full-file, and then scanning
- Reach to the daily target
- Fully support to my team

Project Coordinator & Customers Enhancement at Cairo Towers
  • Qatar - Doha
  • April 2016 to July 2016

- The key contact for assigned Projects
- Provide full support within the company and to clients
- Own complete responsibility of smooth running of projects assigned.
- Coordinate between customer needs and managements.
- To build and maintain relations with Clients

Customer Service Agent at ECC outsourcing
  • Qatar - Doha
  • June 2014 to April 2016

Receive telephone calls
Handle all the complains from the customers
Advice the customer of the needed

Secretary/ Administrator at Al Soufi Holding
  • Egypt - Cairo
  • January 2012 to April 2014

- Perform administrative duties
- Personal assistant for CEO
- process incoming and outgoing mail
- Managing multiple tasks
- Administers the day -to- day operation of the office of the director to ensure accurate, timely, and courteous customer service.
- Coordinates and schedules meetings, processing and preparing all incoming and outgoing correspondence.
- Establishes updates and maintains manual and automated filing systems for confidential and administrative files/ records and / or other relevant important documents.

Education

Bachelor's degree, Accounting
  • at Zagazig university
  • June 2012

,- Bachelor of commerce, Zagazig university, 2009 – 2012

Specialties & Skills

Persuasion Skills
Sales skills
Microsoft Excel
Customer Service
CUSTOMER SERVICE
HUMAN RESOURCES
MICROSOFT OFFICE
Customer Ehnhancement

Languages

English
Intermediate
Arabic
Native Speaker

Hobbies

  • التصميم
  • فن الاختيار
  • الازياء